Samuel Higgitt
Cardiff
Summary
I am a hardworking professional with many years of experience in hospitality. This includes much time spent in front and back of house management, kitchen management and cellar management.
I am a dedicated and motivated worker who enjoys being challenged. I am good at working under my own initiative and setting myself tasks and goals, as well as working collaboratively within a group. I've been in my current workplace now for eight years, but feel as though its time to start a new chapter in my life.
Whilst working in hospitality I ran my own business, brewing beer. I learnt a lots of skills during this endeavour, managing production, finances, marketing, among other things.
Outside of work I have many interests that include film and television, Cooking, sports like the NFL and football. I also enjoy being social occasions with my friends and large family.
Overview
13
13
years of professional experience
Work history
Kitchen manager
Everyman Cinema
Cardiff
05.2023 - Current
- Trained new hires on kitchen procedures to ensure seamless team integration.
- Implemented organisational strategies that enhanced kitchen efficiency.
- Delegated tasks effectively to create balance within the workplace.
- Collaborated with front-of-house team for smooth service during peak hours.
- Identified and addressed equipment repairs proactively, preventing service disruptions.
- Organised staff rotas to guarantee adequate coverage during operating hours.
- Conducted regular inventory checks for accurate stock control.
- Coordinated timely ingredient deliveries with suppliers to avoid shortages.
Duty Manager / Chef
Brewdog Cardiff
Cardiff
06.2015 - 05.2023
- Handled and resolved guest feedback, safeguarding brand reputation and enhancing service quality.
- Trained front of house staff in best practices to elevate guest satisfaction.
- Initiated plans to enhance customer relations and improve service efficiency.
- Wrote end-of-shift reports to ensure seamless service continuity.
- Balanced tills with precise cash and card payments, facilitating accurate bank deposits.
- Maintained clean and sanitary food preparation areas to mitigate health risks.
- Ordered and managed stock by analysing sales and customer trends for optimal inventory control.
- Mentored staff in food preparation best practices, including sanitation and equipment use.
Co-Founder
Rival Brewing company
Cardiff
11.2018 - 07.2022
- Designed innovative beer recipes to attract diverse clientele.
- Cultivated a loyal repeat customer base through excellent service and product quality.
- Drove growth initiatives across social media platforms to increase brand visibility.
- Established direct-to-customer sales channels both face-to-face and online.
- Managed deadlines, schedules, and finances to ensure operational efficiency.
- Developed professional relationships with external organisations to enhance collaboration.
- Administered paperwork related to health and safety, stock management, and financial records.
Bar Staff Member
Tiny Rebel Cardiff
Cardiff
10.2014 - 06.2015
- Maintained bar stocks, replenishing daily as necessary.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Collected cash payments, processing and providing correct change and receipts using point-of-sale (POS) systems.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
Bartender
The Lansdowne pub
Cardiff
01.2013 - 10.2014
- Duties include serving alcoholic and non-alcoholic beverages, dealing with customers, handling money, maintaining and cleaning keg and cask lines as well as other cellar duties, tapping barrels, floating tills, clearing tables and providing support in the kitchen.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
Education
Fitzalan High School
Level 1,2 & 3 Computer aided Design Parametric Modelling - Engineering, Operations and Maintenance
Cardiff & Vale College
06.2013
Timeline
Kitchen manager
Everyman Cinema
05.2023 - Current
Co-Founder
Rival Brewing company
11.2018 - 07.2022
Duty Manager / Chef
Brewdog Cardiff
06.2015 - 05.2023
Bar Staff Member
Tiny Rebel Cardiff
10.2014 - 06.2015
Bartender
The Lansdowne pub
01.2013 - 10.2014
Fitzalan High School
Level 1,2 & 3 Computer aided Design Parametric Modelling - Engineering, Operations and Maintenance
Cardiff & Vale College
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