Samuel Hatherall
Colchester,Essex
Summary
Highly skilled professional with a strong foundation in communication, analytical, and interpersonal skills. Demonstrates exceptional customer service abilities, fostering and maintaining positive client relationships. Adept at problem-solving with a solutions-focused approach and meticulous attention to detail, ensuring accuracy and precision in all tasks. Committed to leveraging these competencies to contribute effectively within a collaborative team environment while pursuing opportunities for professional growth.
Overview
4
4
years of professional experience
Work history
Accountancy Internship
Tile & Co
Colchester, Essex
2024.07 - 2024.08
- Assisted senior staff in data analysis tasks to inform strategic decisions.
- Streamlined filing system, enhancing office efficiency.
- Adapted to new situations and learned new skills quickly.
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
- Sought feedback actively and used it to improve performance.
Bartender
The Brantham Bull
Brantham, Suffolk
2022.02 - 2024.04
- Developed rapport with regular patrons fostering a loyal customer base.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Collaborated with team members to provide seamless service during busy periods.
- Demonstrated knowledge of drink recipes for improved customer experience.
Waiter/Bartender
University of East Anglia Student Union
Norwich, Norfolk
2022.10 - 2023.08
- Provided excellent service to customers, resulting in repeat business.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Managed stock levels efficiently, preventing shortage during peak hours.
Cocktail Bartender
Milsom Hotels & Restaurants
Harwich, Essex
2020.02 - 2022.01
- Learned mixology techniques from experienced bartenders, continuously improving skills and expertise.
- Acquired complete knowledge of drink menus to offer appropriate suggestions and upsells when required.
- Delivered efficient service during peak hours, maintaining high standards of quality.
Education
Degree (BAH) with a Foundation Year - History
University of East Anglia
Norwich 2021.09 -
A-Levels -
Colchester Sixth Form College
Colchester 2019.09 - 2021.07
GCSEs -
Manningtree High School
Manningtree, Essex 2014.09 - 2019.07
Skills
- Communication Skills - Proficient in conveying clear and practical ideas in both writing and conversation
- Analytical Skills - Accomplished analytical skills, allowing for complex analysis and evaluation to resolve situations effectively
- Interpersonal Skills - Consummate ability to work well with others, meaning that I am great in scenarios that involve teamwork My empathetic qualities allow me to excel in conflict resolution, as well as making it easier to communicate effectively, as I can better understand the emotions, perspectives, and motivations of others
- Customer Service - Strong ability to assist clients, as well as foster and maintain positive relationships
- Problem-Solving - Analytical thinker with a solutions-focused approach
- Attention to Detail - Ensures accuracy and precision in tasks This careful and considered approach aids me in the formation of clear and cogent solutions to problems
References
References available upon request.
Timeline
Accountancy Internship
Tile & Co
2024.07 - 2024.08
Waiter/Bartender
University of East Anglia Student Union
2022.10 - 2023.08
Bartender
The Brantham Bull
2022.02 - 2024.04
Degree (BAH) with a Foundation Year - History
University of East Anglia
2021.09 -
Cocktail Bartender
Milsom Hotels & Restaurants
2020.02 - 2022.01
A-Levels -
Colchester Sixth Form College
2019.09 - 2021.07
GCSEs -
Manningtree High School
2014.09 - 2019.07