Summary
Overview
Work History
Education
Skills
References
Timeline
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Samuel Hatherall

Colchester,Essex

Summary

Highly skilled professional with a strong foundation in communication, analytical, and interpersonal skills. Demonstrates exceptional customer service abilities, fostering and maintaining positive client relationships. Adept at problem-solving with a solutions-focused approach and meticulous attention to detail, ensuring accuracy and precision in all tasks. Committed to leveraging these competencies to contribute effectively within a collaborative team environment while pursuing opportunities for professional growth.

Overview

4
4
years of professional experience

Work History

Accountancy Internship

Tile & Co
Colchester, Essex
07.2024 - 08.2024
  • Assisted senior staff in data analysis tasks to inform strategic decisions.
  • Streamlined filing system, enhancing office efficiency.
  • Adapted to new situations and learned new skills quickly.
  • Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
  • Sought feedback actively and used it to improve performance.

Bartender

The Brantham Bull
Brantham, Suffolk
02.2022 - 04.2024
  • Developed rapport with regular patrons fostering a loyal customer base.
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.
  • Collaborated with team members to provide seamless service during busy periods.
  • Demonstrated knowledge of drink recipes for improved customer experience.

Waiter/Bartender

University of East Anglia Student Union
Norwich, Norfolk
10.2022 - 08.2023
  • Provided excellent service to customers, resulting in repeat business.
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Managed stock levels efficiently, preventing shortage during peak hours.

Cocktail Bartender

Milsom Hotels & Restaurants
Harwich, Essex
02.2020 - 01.2022
  • Learned mixology techniques from experienced bartenders, continuously improving skills and expertise.
  • Acquired complete knowledge of drink menus to offer appropriate suggestions and upsells when required.
  • Delivered efficient service during peak hours, maintaining high standards of quality.

Education

Degree (BAH) with a Foundation Year - History

University of East Anglia
Norwich
09.2021 -

A-Levels -

Colchester Sixth Form College
Colchester
09.2019 - 07.2021

GCSEs -

Manningtree High School
Manningtree, Essex
09.2014 - 07.2019

Skills

  • Communication Skills - Proficient in conveying clear and practical ideas in both writing and conversation
  • Analytical Skills - Accomplished analytical skills, allowing for complex analysis and evaluation to resolve situations effectively
  • Interpersonal Skills - Consummate ability to work well with others, meaning that I am great in scenarios that involve teamwork My empathetic qualities allow me to excel in conflict resolution, as well as making it easier to communicate effectively, as I can better understand the emotions, perspectives, and motivations of others
  • Customer Service - Strong ability to assist clients, as well as foster and maintain positive relationships
  • Problem-Solving - Analytical thinker with a solutions-focused approach
  • Attention to Detail - Ensures accuracy and precision in tasks This careful and considered approach aids me in the formation of clear and cogent solutions to problems

References

References available upon request.

Timeline

Accountancy Internship

Tile & Co
07.2024 - 08.2024

Waiter/Bartender

University of East Anglia Student Union
10.2022 - 08.2023

Bartender

The Brantham Bull
02.2022 - 04.2024

Degree (BAH) with a Foundation Year - History

University of East Anglia
09.2021 -

Cocktail Bartender

Milsom Hotels & Restaurants
02.2020 - 01.2022

A-Levels -

Colchester Sixth Form College
09.2019 - 07.2021

GCSEs -

Manningtree High School
09.2014 - 07.2019

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Samuel Hatherall