Samuel Harper-Coulson
North Shields,North Tyneside
Summary
Diligent and organised individual with proven ability to manage information and assist users. Strong communication and research skills, coupled with knowledge of technology and cataloguing systems. Ready to contribute to the Civil Service by enhancing user experience and optimising resource management.
Overview
5
5
years of professional experience
Work history
Academic Support Coach
Newcastle College
Newcastle
2023.11 - Current
- Created individual development plans to address specific areas of improvement for each player.
- Answered academic and research enquiries.
- Provided research support regarding academic literature to staff and students.
- Collaboration with other coaches to exchange ideas and methods.
- Self-managed time and worked independently away from the central team.
Archival Volunteer
International Bomber Command Centre
Lincoln, Lincolnshire
2020.10 - 2023.10
- Appraised and acquired new items, enriching the archive collection.
- Prepared documents for improved record-keeping practices.
Human Resources Assistant
NCG
Newcastle upon Tyne
2023.06 - 2023.11
- Maintained employee records, ensuring compliance with data protection regulations.
- Collaborated closely with teams for better cross-functional communication.
- Resolved issues swiftly through excellent problem-solving skills.
- Streamlined enquiry process, boosting overall productivity.
Teaching Assistant
Teaching Personnel
Newcastle upon Tyne
2022.10 - 2023.05
- Liaised between teachers and parents, maintaining open lines of communication.
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
- Managed administrative tasks, aiding the smooth running of the class.
Library Assistant
University of Lincoln
Lincoln, Lincolnshire
2021.10 - 2022.09
- Assisted patrons with information retrieval tasks.
- Performed regular inventory checks; ensured accurate tracking of materials.
- Restocked shelves timely, ensuring availability of all titles at all times.
- Catalogued new books in the system to facilitate easy access.
Education
Certificate of Higher Education - PGCE
Newcastle College
Newcastle upon Tyne 2024.09 -
Master of Arts - History
University of Lincoln
Lincoln, England 2020.09 - 2021.10
Bachelor of Arts - History
University of Lincoln
Lincoln, England 2017.09 - 2020.07
Skills
- Solution-focused problem solving
- Expert communication
- Compassionate customer service
- Resourcefulness
- Knowledge of cataloguing techniques (eg Dewey Decimal System)
Timeline
Certificate of Higher Education - PGCE
Newcastle College
2024.09 -
Academic Support Coach
Newcastle College
2023.11 - Current
Human Resources Assistant
NCG
2023.06 - 2023.11
Teaching Assistant
Teaching Personnel
2022.10 - 2023.05
Library Assistant
University of Lincoln
2021.10 - 2022.09
Archival Volunteer
International Bomber Command Centre
2020.10 - 2023.10
Master of Arts - History
University of Lincoln
2020.09 - 2021.10
Bachelor of Arts - History
University of Lincoln
2017.09 - 2020.07