Samuel Gittner

Rectified a wide range of defects to the highest standard. Works included but not limited too, carpentry, tiling, painting and decorating, mastic, plastic surgery/cosmetic repairs, water ingress detection and rectification. Whilst adhering to all health and safety regulations.

Provided excellent customer service whilst within customers homes and electronically. Being dynamic to adapt quickly to challenging customer issues.

Completed both pre and post new home inspections inline with building specifications and NHBC guidelines, to compose clear professional reports for customers and trades to use.

Managing subcontractors when within customers homes to ensure customer satisfaction and that projects are completed on time whilst ensuring compliance with all currents codes and regs.

Construct detailed contra charges to the relevant subcontractors.

Worked well within the customer care teams and cross departmental with all other departments this seamless communication results in improved customer service.