Samuel Gilbert

On-site assistant for various sections of the site varying from cleaning to assembly utilising time management, quality assurance and environmental, health and safety standards to ensure products were completed within a projected time period and were both up to the highest quality and safely accomplished.

Originally employed as a Kitchen Porter ensuring the high standard of Food and Safety regulations, hygiene of all appliances and surfaces and smooth running during busy functions and service times.

Being moved up to a Commis Chef, the same high standard of Food and Safety is maintained instead regarding the quality of food produced and served within appropriate allergen training as well as working under pressure of busy service times and functions in a more intricate dynamic while working alongside a full kitchen team.

This role served as an administrative/customer service type role to local and national wholesale businesses involving managing customer orders, queries and requests and servicing any issues to support customer relationships and sales. Logistic deadlines ensured that this role utilised effective time management, external and internal interdepartmental communication, admin and quality customer service.

This role incorporated the Customer Relationship Exec role and expanded its responsibilities into a KPI based Sales focused role. The role includes identifying, managing and actively selling the Adnams brand and products to pub company supplied customers across Northern & Mid Western England, Wales and Northern Ireland. The expanded role utilises effective communication, administration and customer service in order to support sales.