Samuel Foster
Whitby,North Yorkshire
Summary
Accomplished Sous Chef and Assistant Manager with extensive experience in high-volume environments, currently excelling at Loungers PLC. Demonstrates exceptional staff leadership, operational efficiency, and cost control. Proven track record in enhancing customer service and sales, while maintaining rigorous food safety standards. Adept at performance evaluation and training, fostering team development and ensuring optimal service delivery. Career goal: to leverage culinary expertise and managerial skills to drive excellence in hospitality operations in my own venue.
Overview
5
5
years of professional experience
Work History
Sous Chef
Loungers PLC
Whitby, North Yorkshire
10.2025 - Current
- Directed kitchen team in executing various tasks to optimise daily operations.
- Supervised all kitchen food preparation, operating in demanding, high-volume environment.
- Kept operations running smoothly and efficiently by keeping workspaces organised, clean and ready for service.
- Coordinated with front-of-house staff to ensure timely delivery of dishes, enhancing overall guest dining experience.
- Enforced health and safety standards for food storage, preparation and handling.
- Ordered supplies based on expected demand to keep stock within optimum levels.
- Received deliveries and assisted with proper storage and stock rotation to reduce spoilage.
- Developed staff scheduling rotas to ensure optimal coverage across shifts.
- Managed purchases and maintained daily purchase tracker.
- Ordered stock according to budget and preparation requirements.
- Collaborated with Head Chef on stock management and conducted line checks when necessary.
- Supported Head Chef in recruitment interviews and skills assessments.
- Trained new starters according to company standards and developed a training plan with head chef.
- Aided the Head Chef in overseeing kitchen team to maintain efficiency.
- Delivered quality food in accordance with specifications.
- Oversees kitchen operations during head chef's absence, ensuring seamless service and culinary excellence.
Assistant Manager
Loungers PLC
Whitby, North Yorkshire
05.2024 - Current
- Oversaw successful opening of Pescado Lounge, ensuring operational readiness and team alignment.
- Built a team from the ground up ensuring training and constant improvement to make the Lounge a popular high volume venue in Whitby.
- Monitored staff performance and developed improvement plans.
- Trained new employees on company policies, customer service excellence, and sales techniques.
- Coordinated with senior management to implement strategic plans for revenue growth.
- Resolved escalated customer complaints by offering practical solutions and maintaining professionalism.
- Oversaw daily operations, including opening and closing procedures, to maintain store standards.
- Facilitated communication between staff and senior management, acting as a point of contact.
- Conducted performance reviews, providing constructive feedback and setting individual goals.
- Monitored inventory levels, placing orders for stock replenishment to prevent shortages.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
- Cultivated strong relationships within the community to foster a welcoming and warm atmosphere in the lounge.
- Organised and executed engaging events to support community initiatives and fundraising efforts.
Golf Club Manager
Whitby Golf Club LTD
Whitby, North Yorkshire
05.2021 - 04.2024
- Collaborated with club committees to align event planning with overall strategic objectives.
- Sourced vendors and suppliers for business needs and negotiated terms for optimum service delivery.
- Managed club budgets, meticulously tracking expenditures and income to maintain financial stability.
- Analysed customer feedback to identify areas for improvement, enhancing overall satisfaction and retention rates.
- Coordinated club events, managing logistics from planning stages through to execution, ensuring seamless operations.
- Resolved disputes and handled difficult situations with diplomacy, maintaining a positive atmosphere for all.
- Updated club policies and procedures to reflect changing legal requirements and industry best practices.
- Oversaw financial management tasks such as budgeting, forecasting, and controlling expenditures to maximise profitability.
- Utilised social media platforms to enhance the club's online presence, engaging with a wider audience and promoting events.
- Engaged with the local community through sponsorship and charity events, raising the club's profile and giving back.
- Addressed and resolved member complaints, adopting a proactive approach to maintain high levels of satisfaction.
- Monitored inventory levels and ordered supplies as necessary, avoiding stockouts and managing costs effectively.
Education
GCSEs -
Sharpes High Schooll
Bolton01-2006
Skills
- Staff leadership
- Staff supervision
- Cost control
- Performance evaluation
- Food safety awareness
- Attention to Detail
- Customer service
- Operational efficiency
- Sales enhancement
Timeline
Sous Chef
Loungers PLC
10.2025 - Current
Assistant Manager
Loungers PLC
05.2024 - Current
Golf Club Manager
Whitby Golf Club LTD
05.2021 - 04.2024
GCSEs -
Sharpes High Schooll