Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Samuel Ekundayo

Gerrards Cross,United Kingdom

Summary

Operations and account management leader with 8+ years of experience in driving operational excellence and client success. Proven track record in managing P&L and leading high performing teams in recruitment, healthcare and SaaS sectors. Recognised for consistent target overachievement and delivering solutions that enhance business operations.

Overview

2026
2026
years of professional experience
1
1
Certification

Work history

Director / Operations Manager

Kenect Recruitment
North London & Watford
06.2024 - Current
  • Managed operational and commercial strategy for two leading recruitment branches within a national network of 51.
  • Oversaw annual turnover of £650,000 while sustaining a gross margin of 24% in challenging markets.
  • Guided team of sales and recruitment consultants, introducing KPIs that enhanced productivity and client fill rates.
  • Secured key accounts with national clients like Travis Perkins, elevating recurring revenue.
  • Drove performance improvement initiatives resulting in increased productivity levels.
  • Managed cross functional teams to achieve business objectives.
  • Developed strategic plans by coordinating with executive team.
  • Implemented effective workforce planning and cost-control strategies, improving payroll efficiency while reducing annual overheads.
  • Handled payroll for nearly 30 staff members, enforcing compliance with all relevant regulations.

Senior Account manager

The Access Group
Loughborough, Leicestershire
01.2020 - 05.2024
  • Promoted from Sales Development Representative (SDR) to Account Manager within 12 months, consistently exceeding lead generation and pipeline targets.
  • Managed portfolio of mid-to-large enterprise clients, driving account expansion and upsell opportunities worth £400,000 annually.
  • Delivered tailored SaaS solutions to improve client operational efficiency, retention, and ROI.
  • Collaborated cross functionally with product, customer success, and marketing teams to ensure smooth onboarding and client satisfaction.
  • Awards & Recognition at The Access Group:
  • Most Impactful SDR and Best New SDR (outstanding first-year performance)
  • Highflyers 2023: ranked top 7 out of 400+ sales professionals nationwide
  • Best ERP Account Manager within the business unit in 2024

Operations manager

Lastminute Care & Nursing
Aylesbury, Buckinghamshire
01.2019 - 12.2019
  • Directed daily operations for care staffing agency with strong workforce.
  • Achieved 60% revenue growth through targeted marketing strategies.
  • Reduced overhead costs through efficient resource allocation and budget management.
  • Strengthened relationships with care homes and hospitals to enhance service delivery.
  • Negotiated with insurers and finance providers to optimise operational costs.
  • Managed recruitment and payroll processes to ensure workforce efficiency.

Sales & Marketing Manager

MyHomeCare
Aylesbury, Buckinghamshire
03.2018 - 12.2018
  • Expanded regional client base through strategic networking and targeted B2B campaigns.
  • Crafted client portfolios and proposals that successfully converted meetings into signed agreements.
  • Oversaw daily sales operations, ensuring efficient workflow.
  • Trained sales staff, leading to improved selling techniques and customer service skills.

Property Manager

Family Business

Supervise tenant management, coordinate maintenance scheduling, and facilitate rent collection for multiple residential units.

Early Careers

Multiple Locations

Enhanced interpersonal, organisational, and problem solving abilities within sales, customer service, and hospitality sectors (including Argos, Primark, Next, Holiday Inn).

Education

Master of Science - Accounting and Finance

Keele University
Keele

Bachelor of Science - Computer science and Business management

Keele University
Keele

Skills

  • Strategic Account Management & Growth
  • P&L & Budget Management
  • Client Retention & Expansion
  • Team Leadership & Development
  • Contract Negotiation & Compliance
  • KPI & Performance Frameworks
  • B2B Relationship Management
  • Process Optimisation
  • SaaS / Software Sales
  • Payroll & Financial Administration
  • Using multiple CRMS (HubSpot, Salesforce)
  • Microsoft Applications

Affiliations

Networking and Industry Events

Travelling

Football (Manchester United Fan)

Working out & Staying Healthy

Certification

Sales Nav Best Practices Skillset

Bloomberg Market Concepts

References

References available upon request.

Timeline

Director / Operations Manager

Kenect Recruitment
06.2024 - Current

Senior Account manager

The Access Group
01.2020 - 05.2024

Operations manager

Lastminute Care & Nursing
01.2019 - 12.2019

Sales & Marketing Manager

MyHomeCare
03.2018 - 12.2018

Property Manager

Family Business

Early Careers

Multiple Locations

Master of Science - Accounting and Finance

Keele University

Bachelor of Science - Computer science and Business management

Keele University
Samuel Ekundayo