Samuel David Mansfield
Mossley
Summary
Ambitious hospitality professional with extensive experience in managing high-volume bar operations and leading teams to deliver exceptional customer service. Proven ability to thrive in high-pressure environments while maintaining high standards of service. Skilled in operations management, menu development, and driving revenue growth. Eager to bring leadership skills and enthusiasm to House of Books & Friends, contributing to its café while supporting its unique community-focused mission.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work history
Bar Manager/Duty Manager
Ego Mediterranean
Mossley, Tameside
2020.01 - Current
- Managed stock and inventory worth over £100,000 annually , conducting regular stock counts, investigating variances, and reducing waste through effective supplier management.
- Supervised, trained, and scheduled front-of-house staff, maintaining high service standards and consistent customer care.
- Developed and launched new menus and seasonal promotions, expanding product offerings and driving revenue growth through upselling.
- Ensured compliance with food safety, licensing, and health & safety regulations throughout daily operations.
- Delivered exceptional customer service, resolving enquiries and complaints professionally to encourage repeat business.
- Acted as Duty Manager, overseeing day-to-day operations and supporting the wider team during busy trading periods.
- Monitored sales performance and identified opportunities to increase revenue and improve operational efficiency.
Campaign Organiser
Liberal Democrat office Hazel Grove
Hazel Grove, Stockport
2019.09 - 2019.12
- Recruits and coordinates volunteers to meet campaign objectives daily.
- Plans and schedules campaign activities to use time and resources efficiently.
- Leads multiple campaign sessions daily, keeping organisation and deadlines on track.
- Manages campaign records using a specialist CRM and database system.
- Collects, analyses, and reports campaign data to senior stakeholders.
- Builds strong volunteer and public relationships through clear communication and conflict resolution.
Quality Control Technician
Polymeric Labels
Oldham
2013.06 - 2019.09
- Conducted quality testing using specialised equipment and software, following strict quality assurance procedures to maintain product standards.
- Generated quality reports and communicated findings to management, supporting informed decision-making and continuous improvement.
- Collaborated with production teams to identify issues, improve processes, and maintain organised records for traceability and compliance.
- Supported production operations during staff absences, demonstrating flexibility, teamwork, and a commitment to operational continuity.
Education
MA - Democracy and Elections
Manchester University
Manchester 2015.09 - 2018.01
BA - Politics
Keele University
Keele, Staffordshire 2012.09 - 2015.01
A-Levels - Politics, History and Law
Ashton-under-Lyne Sixth Form College
2010.09 - 2012.06
Skills
- Team Leadership
- Staff Training & Development
- Customer Service Excellence
- Stock Control & Inventory Management
- Supplier Management
- Operational Management
- Revenue Growth
- Health and Safety Compliance
- Food Safety & Hygiene
Affiliations
- In my spare time I enjoy reading, cooking, playing chess and spending time with friends; though my biggest passion is hiking, and on nice days enjoy nothing more than exploring the hills around the North of England.
Other Information
- Full, clean UK driver's license and access to a car
- Level 3 training in food and fire safety
- Personal license holder
References
References available upon request.
Timeline
Bar Manager/Duty Manager
Ego Mediterranean
2020.01 - Current
Campaign Organiser
Liberal Democrat office Hazel Grove
2019.09 - 2019.12
MA - Democracy and Elections
Manchester University
2015.09 - 2018.01
Quality Control Technician
Polymeric Labels
2013.06 - 2019.09
BA - Politics
Keele University
2012.09 - 2015.01
A-Levels - Politics, History and Law
Ashton-under-Lyne Sixth Form College
2010.09 - 2012.06