Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samuel Dapaah

London

Summary

A current undergraduate student with in-depth knowledge in Finance and Accounting field seeking a position in the finance industry to broaden my skills. Having strong academic foundations in financial reporting, budgeting, and analysis. Proficient in industry-standard tools such as Sage and Microsoft Excel, with hands-on experience in bookkeeping and preparing financial statements. Known for effective communication and teamwork, with a proven ability to manage multiple tasks and meet deadlines. Currently pursuing ACCA after getting my Bachelor degree in Accounting and Finance,



Overview

6
6
years of professional experience

Work History

Sales advisor

Decathlon UK
London, City of London
04.2024 - Current
  • Delivered excellent customer service by addressing and resolving queries.
  • Suggested suitable products to customers for enhanced shopping experience.
  • Boosted brand reputation with demonstration of product knowledge.
  • Established rapport with potential buyers to foster repeat business.
  • Increased sales through effective negotiation and persuasion techniques.
  • Implemented promotional strategies for increased product visibility.
  • Provided comprehensive after-sales support, ensuring customer satisfaction.
  • Assisted in stock taking for accurate inventory management.
  • Participated in team meetings contributing valuable ideas for sales improvement.

Picker/Packer

Oliver Bonas
Chessington
11.2023 - 01.2024
  • Pick and packs products based on daily orders
  • Meet specifics of customer orders in a timely manner
  • Monitoring product quality frequently, reporting problems to mitigate safety issues
  • Identifying opportunities to improve processes.
  • Minimised errors for smooth operations by meticulously checking and double-checking items.
  • Managed inventory, resulting in seamless stock management.

Retail Assistant

British Heart Foundation
Mitcham
06.2021 - 08.2021
  • Ensuring highest standard of customer service
  • Achieving maximum sales
  • Assisting in all store operating procedures such as sorting donations, stock rotation, deliveries, merchandising, pricing, and shop-floor replenishment
  • Handled transactions, maintaining accurate till records.
  • Collaborated with store manager to identify fast-selling products and restock accordingly.
  • Boosted sales through suggestive selling techniques.

Retail Assistant

Iceland Foods
London
03.2019 - 01.2021
  • Customer service, arrange and label goods and conduct price audits to address discrepancies
  • Checkout operation /till
  • Assisting with stock deliveries
  • Processing customer payments and customer refunds, including cash and card payments
  • I was able to provide excellent customer service, handle issues, find ways to solve certain tasks, deliverexcellent shopping experience and improve my numeracy skills.

Education

Bachelor's degree - Accounting and Finance

University of Hertfordshire Hatfield
Hatfield, Hertfordshire
09.2022 -

Certificate of Higher Education - Business

Croydon College
Croydon
09.2019 - 05.2022

Skills

  • Technical Skills: Sage, Microsoft Excel, Accounting Software
  • Finance Skills: Bookkeeping, Financial Planning, Financial Analysis
  • Interpersonal Skills: Communication, Time Management, Customer Service, Dispute resolution, Sales calls


Languages

English
Native
Spanish
Native

Timeline

Sales advisor

Decathlon UK
04.2024 - Current

Picker/Packer

Oliver Bonas
11.2023 - 01.2024

Bachelor's degree - Accounting and Finance

University of Hertfordshire Hatfield
09.2022 -

Retail Assistant

British Heart Foundation
06.2021 - 08.2021

Certificate of Higher Education - Business

Croydon College
09.2019 - 05.2022

Retail Assistant

Iceland Foods
03.2019 - 01.2021

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Samuel Dapaah