Samuel Cornish
Norwich,Norfolk
Summary
I am a hard working individual with great communication skills. I am able to remain calm and professional in stressful situations. I have a proven record of managing workloads and meeting deadlines. I am adaptable and motivated to success and am able to use my excellent rapport-building skills to develop strong relationships with customers and team members in order to drive repeated business .
Overview
5
5
years of professional experience
Work history
Level 2 Swim Teacher and Lifeguard
Plymouth Active (Plymouth City Council)
Plymouth, Devon
2023.05 - Current
- Upheld compliance in safety and health-related areas, following established procedures and legislation.
- Developed specialised classes for swimmers with disabilities.
- Utilised practised teaching techniques to build student confidence and enjoyment.
- Enforced adherence to expected codes of conduct and ethical performance.
Customer Service Assistant
The Co-operative Food Plymouth
2023.07 - 2023.09
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
- Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
- Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Waiter
Just Williams Restaurant Plymouth
2021.11 - 2023.07
- Arranging services for customers.
- Stocking shelves.
- Providing information about a product or service.
- Making referrals to other members of the team.
- Handling enquiries (by telephone or email).
- Taking payments or issuing refunds.
- Tidying up at the end of a shift.
- Solving problems.
- Making sales.
- Provide swim lessons in line with Swim England Curriculum and Guidelines.
- Tailor feedback to individual children.
- Adapt lessons to swimmer's needs as well as providing extra support to those with learning disabilities
- Deal with parental complaints and queries.
- Report any safeguarding concerns to the appropriate manager.
- Greet customers and seat them in a timely manner.
Level 2 Swim Teacher
Little Leander Swim School Plymouth
2021.10 - 2023.07
- Established swimming assessments and developed lessons tailored to individual ability to ensure maximum effectiveness.
- Curated strength and mobility routines to develop and maintain sport-specific endurance.
- Upheld compliance in safety and health-related areas, following established procedures and legislation.
- Utilised practised teaching techniques to build student confidence and enjoyment.
Kennel and Cattery Assistant
Woodside Animal Welfare Trust Plymouth
2018.10 - 2021.09
Education
Devonport High School For Boys
2023
8, 8, 5 - undefined
Devonport High School For Boys
2021
Skills
- Communication Skills, Adaptable, Flexibile, Fast Learner, Driven
Interests
HOBBIES & INTERESTS
, Swimming, Running, Dog walking, Pets, Socialising, Travel
Timeline
Customer Service Assistant
The Co-operative Food Plymouth
2023.07 - 2023.09
Level 2 Swim Teacher and Lifeguard
Plymouth Active (Plymouth City Council)
2023.05 - Current
Waiter
Just Williams Restaurant Plymouth
2021.11 - 2023.07
Level 2 Swim Teacher
Little Leander Swim School Plymouth
2021.10 - 2023.07
Kennel and Cattery Assistant
Woodside Animal Welfare Trust Plymouth
2018.10 - 2021.09
Devonport High School For Boys
8, 8, 5 - undefined
Devonport High School For Boys