Samuel Cope

• Support to Partners, Directors, Managers and wider team.
• Providing comprehensive support for a companywide project to clear the files from the office (going paperless).
• Identifying specific files within roller racking area and ensuring these are archived.
• Ensuring archived files are listed and collaborated with archiving records.
• Contribute to the continuation of digital filing system.
• Took on additional tasks on manager's request.
• Demonstrated open communication and collaborated with various teams.

• Providing administrative support for associates and partners and any last minute print requests/ Answer and direct phone calls, take messages.
• Amending and preparing documents to be sent out to clients.
• Providing Paralegals and PAs with administrative support.
• Raising PO’s
• Ordering, replenishing stocks and maintaining office supplies
• Preparing court bundles (this involved paginating and e-bundling)
• Binding.
• Assisting with storage records.
• File opening and closing
• Sorting and distributing all incoming mail for staff and clients
• Arranging travel for members of staff/This also involved arranging courier requests.
• Updating department records (via Microsoft Excel)- Data inputting.
• Supporting events happening onsite.
• Daily floor checks to ensure that systems are working like the printer and IT equipment

• Managed office activities by maintaining communication between clients, internal staff.
• Ordered all office supplies including ink cartridges, toner and paper.
• Delivering a high-quality meeting experience from booker to attendee whilst providing exceptional meeting room setups and first line support for audio visual queries.

• Ensuring correct meeting room layout including moving furniture as required.

• Organising catering ensuring dietary requirements are taken into consideration.

• Hospitality invoice management and processing expenses.

• Problem solving and onsite technical support for AV Technology.

• Investigating and resolving any onsite security concerns.

• Assisting the CEO and Executive team with any ad-hoc requests (arranging travel and hotel reservations)

• Organising onsite events.

• Health and Safety trained, fire warden.

• Opening incoming post.
• Scanning all documents up to the system.
• Archiving.
• Overseeing and checking forms sent via post, uploading them manually to the database.

• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Accepted and processed cash, cheque, card and mobile payments using POS systems.
• Fostered positive relationships with customers to enhance loyalty and retention.

• Provided fast checkout service with high levels of customer care and transaction speed.
• Offered advice on product selection for enhanced levels of support and service.
• Maintained sales floor stock levels through consistent monitoring and regular replenishments.
• Carried out regular quality checks to ensure displayed products were in good, saleable condition.