Responsible for the operation and maintenance of all Show Control elements.
Responsible for stock control of show consumables.
Daily responsibility for installation, set-up, operation, and maintenance of all Show Control Systems and equipment.
Maintained up-to-date knowledge of emerging trends and advancements in control systems technology, providing recommendations for future implementation opportunities.
Performed routine calibration checks on instrumentation devices to maintain optimal accuracy and repeatability within established tolerances.
Conducted detailed analyses of system failures, developing solutions that minimized future occurrences and improved overall productivity levels.
Improved process efficiency by conducting regular control system performance evaluations and maintenance.
Provided training to junior technicians, fostering a team-oriented environment that promoted continuous skill development.
Worked with sound engineers to strengthen audio and video quality during performances.
General Techncian Shipwide
Disney Cruise Line
United States
03.2022 - 12.2023
Installed, set-up, operated and struck equipment for assigned shipwide and island events
Managed the daily use of wireless microphones, including frequency tuning, power management and signal path
Mixed live audio with digital audio consoles
Managed sound/mic checks for shipwide venues and performers
Operated lighting consoles for intelligent and conventional fixtures
Reported equipment and consumable challenges
Provided preventative maintenance and routine repair of all ship wide equipment
Assistant Operations Manager
Ant Marketing
Sheffield, United Kingdom
06.2021 - 03.2022
Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
Improved communication within the team through regular meetings, updates, and open channels of communication.
Coordinated with General Manager in different operational issues and promotional activities.
Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Taught employees how to collaborate on daily job tasks and achieve service targets.
Fostered culture of continuous improvement through employee training programs.
Enhanced team efficiency by streamlining operational processes.
Team Manager
Ant Marketing
Sheffield, United Kingdom
01.2021 - 06.2021
Led employee relations through effective communication, coaching, training, and development.
Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
Enhanced team productivity by implementing efficient task delegation and time management strategies.
Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Theatre Manager
Downside School
Stratton-on-the-Fosse, Somerset
09.2018 - 06.2020
Coordinated with technical teams on maintenance issues related to lighting, sound systems, stage equipment ensuring optimal functionality.
Oversaw box office operations, streamlining processes for increased efficiency in ticket sales management.
Enhanced customer experience by ensuring smooth operations during all events and performances.
Managed budget for productions, optimizing allocation of resources to maximize results.
Established strong communication channels within the organization for efficient collaboration between departments.
Maintained high standards of safety and cleanliness throughout the facility by enforcing strict guidelines and procedures.
Improved overall theatre performance by implementing effective management techniques and strategies.
Education
Bachelor of Arts - Stage Management and Technical Theatre
Royal Welsh College of Music and Drama
Cardiff
09.2015 - 07.2018
A-Levels -
Tapton Sixth Form
Sheffield
09.2013 - 06.2015
Skills
QLab
Microsoft 365
ETC EOS Lighting Systems
Grand MA Lighting Systems
Electrical troubleshooting
System maintenance
Audio and video routing
Teamwork and collaboration
Problem-solving
EXPERIENCE GAINED IN EDUCATION
Technical Manager, Balance 2018, Various clients, The Barge House, 04/01/18, 06/30/18
Lighting Designer, Richard III, Joe Murphy, Richard Burton Theatre, 09/01/17, 10/31/17
Strategic Sourcing Category Manager at Walt Disney Company-Disney Cruise LineStrategic Sourcing Category Manager at Walt Disney Company-Disney Cruise Line