Summary
Overview
Work History
Education
Skills
Project
Certification
Languages
Interests
Timeline
Generic

SAMUEL BOAMAH

Copenhagen

Summary

A self-motivated professional with background in International Business Studies and a bit of Data Science and also quipped with experience in business operations and customer service. Seeking a challenging position in an organization that values loyalty, initiative and offers opportunities for career advancement and self-development. .

Overview

10
10
years of professional experience
1
1
Certification

Work History

Team Supervisor

ISS
Ørestad, Copenhagen
12.2022 - 11.2023
  • Organized daily work schedules and delegated tasks to ensure timely completion of projects.
  • Provided training and support to new employees to ensure they understand their job responsibilities.
  • Ensured compliance with company policies, procedures, and safety regulations.
  • Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
  • Coordinated with other departments regarding special events or projects.

Inventory Officer

Gorillas Technologies Denmark Aps
Albertslund, Copenhagen
11.2021 - 12.2022
  • Verified accuracy of incoming and outgoing inventory records.
  • Monitored stock to ensure adequate supplies were available at all times.
  • Performed cycle counts to identify discrepancies between actual and recorded quantities.
  • Scheduled periodic audits of physical inventories against system balances.
  • Assisted in developing systems for tracking material flow within the warehouse.

Service Assistant

ISS
Copenhagen, Capital
01.2020 - 08.2021
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Performed frequent inspection and maintenance activities according to client expectations.

Team Supervisor

Forestry Commission Ghana
Accra
06.2018 - 06.2019
  • Trained employees on daily tasks and coached to improve performance.
  • Measured performance and directed operations to drive continuous improvements.
  • Addressed operational issues and determined changes to drive improvements.
  • Assigned tasks to employees and supervised activities to meet operational needs and boost customer satisfaction.

Customer Service Executive

Vodafone Ghana
Accra
07.2017 - 06.2018
  • Assist with customers queries and provide information regarding company products and services
  • Resolving problems by clarifying issues, exploring answers and alternative solutions whilst escalating unresolved problems
  • Maintaining call center database by entering information
  • Selling additional services by recognizing opportunities to up-sell accounts; explaining new features
  • Applied product, industry and market knowledge to develop customized recommendations for individual customer needs.

Information and Knowledge Assistant

Food and Agriculture Organization of United Nations
Accra
09.2013 - 08.2014
  • Collection, organization and assisting in providing access to FAO materials and electronic information resources within the scope of the regional office in Africa
  • Help to liaise and collect technical and project documents from technical officers and copies forwarded to the Head-Quarters in Rome
  • Supervise the transition of the FAO library from its traditional form to the digitized library.

Education

Master of Science - International Business & Data Science

Aalborg University Business School
Aalborg, Denmark
06.2021

Bachelor of Science - Business Management

UNIVERSITY oF CAPE COAST
Cape Coast, Ghana
05.2013

Skills

  • Database Management Software
  • Microsoft Office 365
  • Programming Language (Python)
  • Verbal and Written Communication
  • Data Management
  • Analytical and Critical Thinking
  • Good inter-personal relations
  • Reliable and Trustworthy
  • Creative Problem Solving
  • Multitasking and Time Management
  • Attention to Detail
  • Teamwork and Collaboration

Project

  • Covid-19 and Global Supply Chain Adaptation: An Analysis of The European Alcoholic Beverage Industry (02/2021 - 06/2021)

Certification

  • Introduction to Python
  • Intermediate Python
  • Unsupervised Learning in Python
  • Introduction to Deep Learning in Python

Languages

English
First Language
Danish
Beginner
A1

Interests

  • International Business
  • Data Science
  • Sports
  • Customer service
  • Information Technology

Timeline

Team Supervisor

ISS
12.2022 - 11.2023

Inventory Officer

Gorillas Technologies Denmark Aps
11.2021 - 12.2022

Service Assistant

ISS
01.2020 - 08.2021

Team Supervisor

Forestry Commission Ghana
06.2018 - 06.2019

Customer Service Executive

Vodafone Ghana
07.2017 - 06.2018

Information and Knowledge Assistant

Food and Agriculture Organization of United Nations
09.2013 - 08.2014

Master of Science - International Business & Data Science

Aalborg University Business School

Bachelor of Science - Business Management

UNIVERSITY oF CAPE COAST

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SAMUEL BOAMAH