Samuel Baker
University Student
Summary
Highly efficient employee well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency. Well-trained in customer interaction in a multitude of settings. Team player with drive to reach organisational goals.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Crew Member
Mcdonald's
Llandudno Junction
2022.11 - Current
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Escalated problems or complaints to the relevant supervisor or manager for resolution.
- Worked well with teammates and accepted coaching from the management team.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Team Member
Domino's Pizza
Ormskirk
2022.09 - 2022.11
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
Bartender
Queen Victoria Pub and Restaurant
Llandudno
2022.06 - 2022.09
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
Education
Bachelor of Arts - History
Edge Hill University
2021.05 - Current
A Levels -
Ysgol Aberconwy
2019.05 - 2021.05
GCSE's -
Ysgol Aberconwy
2017.09 - 2019.07
Skills
Microsoft Office
Adaptability
Punctuality
Leadership
Teamwork
Cash Handling
Point of sale operation
Customer engagement
Interactive communication skills
Certification
UK Driving Licence Category B
Timeline
Crew Member
Mcdonald's
2022.11 - Current
Team Member
Domino's Pizza
2022.09 - 2022.11
Bartender
Queen Victoria Pub and Restaurant
2022.06 - 2022.09
Bachelor of Arts - History
Edge Hill University
2021.05 - Current
A Levels -
Ysgol Aberconwy
2019.05 - 2021.05
GCSE's -
Ysgol Aberconwy
2017.09 - 2019.07