Samuel Arthur
Harrogate,North Yorkshire
Summary
Highly adaptable and efficient learner with strong collaborative leadership skills. Demonstrates exceptional communication abilities and excels in building relationships. Known for being a flexible team worker who is approachable and committed to achieving organisational goals. Multi-talented Team Member able to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Ready to learn more about any role and advance professionally.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Team member
Everyman
Harrogate , North Yorkshire
05.2025 - 01.2026
- Within the cinema, providing customer service is essential, these interactions could be in the restaurant and lounge area or in the screens.
- Along with customer service, it is also extremely important that whatever section you are on wether that be: bar, floor and screens, that the jobs are done efficiently so that the shift can run smoothly.
- Within each of these roles it was at the upmost importance to make sure guests felt as if they were on a journey and feel connected to their experience at Everyman, from the first hello to the last goodbye. Each role is must be carried out with character and confidence to make guests comfortable and relaxed.
Retail teahouse assistant
Betty's
Harrogate, North Yorkshire
05.2025 - 12.2025
- In this role, I collaborated with the team to provide excellent customer service whilst carrying out daily and weekly jobs. Some of these jobs are:
- date rotating products, cleaning and tidying the teahouse and cabins and making sure stock is full.
- Due to the nature of where the teahouse was placed in Harlow Carr gardens, we have a lot customers, so it was essential the following are carried out:
- Ensuring the order is correct and made correctly, positive customer interaction is made so they are comfortable and the order is completed in a sensible amount of time.
Retail assistant
Tesco
Killinghall , North Yorkshire
04.2024 - 05.2025
- Helped in the setup of special events and promotional activities within the store.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Maintained clean shop floor, promoting a welcoming environment.
- Assisted in stock replenishment to maintain store appearance.
- I was exposed to a lot of customer service here so on shift, it was essential I provided excellent service to make the customer experience comfortable.
- I also took up some roles/jobs of shift leaders while here which enhanced my overall skill set which allowed for my colleagues to be more free and not worry about other tasks.
Food and beverage assistant
Cotê Brasserie
Harrogate , North Yorkshire
02.2023 - 04.2024
- Demonstrated exceptional customer service by promptly attending to diner's needs.
- Prioritised tasks during peak hours to ensure smooth operations.
- Checked food quality before serving safeguarding diner's experiences.
- Adapted quickly to changing schedules ensuring consistent performance.
- Maintained cleanliness in dining area which contributed to a pleasant atmosphere.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Assisted kitchen staff with food prep, dishwashing and plating food.
Education
A-Levels - Economics
Harrogate Grammar School
Harrogate, North Yorkshire 09/2022 - 06/2024
A-Levels - Geography
Harrogate
Harrogate, North Yorkshire 09/2022 - 06/2024
A-Levels - Sport
Harrogate Grammar School
Harrogate, North Yorkshire 09/2022 - 06/2024
Skills
- Team worker
- Communication
- Flexibility
- Approachable
- Relation-builder
- Efficient learner
- Adaptable
- Collaborative leadership
Affiliations
- Very keen athlete
- Reading philosophy
- Hiking in nature
Certification
DBS checked
Work experience
David Lloyd's sales associate:
- Within this position I was able to develop my client relationship skills as well as deepen my knowledge with selling products and services to client.
- This was a fast-paced environment with a variety of areas to be efficient in such as admin, customer service and knowledge of the gym packages I was selling.
- I was truly able to connect with people to use what I was selling to help their problems, in this case getting fit and healthy which I took great enjoyment to.
Sporting Influence camp assistant:
- This working experience placed me in a summer camp with children ages 5-11 and in primary schools taking on PE lessons for them to participate in.
- At the camp I was tasked with creating activities with the main coaches for the children to participate in and have fun in.
- On the other side of the working experience I was put into two different primary schools, Hookstone chase and Grove Road to shadow the PE teaching services sport influence provide in there form of their main coaches.
- This week showed me how well organised professional coaches are and I developed a deep understanding on how to balance fun with discipline for children so nothing gets out of hand.
Timeline
Team member
Everyman
05.2025 - 01.2026
Retail teahouse assistant
Betty's
05.2025 - 12.2025
Retail assistant
Tesco
04.2024 - 05.2025
Food and beverage assistant
Cotê Brasserie
02.2023 - 04.2024
A-Levels - Economics
Harrogate Grammar School
09/2022 - 06/2024
A-Levels - Geography
Harrogate
09/2022 - 06/2024
A-Levels - Sport
Harrogate Grammar School
09/2022 - 06/2024