Result-orientated Support Worker with over 3 years work experience with medically complex need clients(cerebral Palsy, autism,dementia, mental health and other learning disabilities) in the Health and Social Care Industry. My experiences also include; development and implementation of Care Plans, Risk and Health Assessment, Mobility Assistance,Supporting Medically complex Needs Clients, Social and Leisure Activities Facilitation.A fast and eager learner, I am detail oriented and adapt to changing organisational requirements quickly to meet company’s goals.Comfortable with ambiguity and thrive in fast-paced environment.
Work history
QUALITY ASSURANCE AND SENIOR SUPPORT WORKER
Social Care Consortium Limited
North Finchley,London, United Kingdom
04 2022 - Current
Conduct regular audits of care plans and service delivery, maintaining a 95% compliance rate with established protocols.
Identify areas for improvement and implement corrective actions to enhance service quality.
Analyze client feedback and satisfaction surveys to identify trends and opportunities for improvement.
Ensure that care plans and progress notes align with clients' needs and regulatory requirements.
Collaborate with care teams to optimize care processes, resulting in a 20% reduction inresponse times to client requests.
Assist with light housekeeping duties, maintaining a clean and organized environment for clients.
Maintain accurate and up-to-date care records, ensuring a 100% completion rate for daily care logs and incident reports.
SENIOR SUPPORT WORKER
Kayoski Care Limited
Chigwell,Essex, United Kingdom
05 2022 - 08 2024
Provide assistance with personal hygiene, achieving a 95% client satisfaction rate in maintaining their dignity and comfort
Administer medications accurately following prescribed schedules, maintaining a 98% error-free administration rate
Monitor and document clients' medication adherence and report any concerns to healthcare professionals.
Provide support with mobility, achieving a 90% improvement in clients' mobility and overall physical well-being.
Foster meaningful relationships with clients, resulting in a 95% client satisfaction rate in companionship and emotional support
Maintain accurate and up-to-date care records, ensuring a 100% completion rate for daily care logs and incident reports.
SUPPORT WORKER
Wecare4U Limited
London, United Kingdom
03 2022 - 05 2022
Assisting clients with activities of daily living (ADLs) such as bathing, dressing, toileting,and grooming while maintaining their dignity and privacy.
Ensuring clients take prescribed medications on time and in the correct dosage, while keeping accurate records.
Regularly assessing clients' physical and mental health, noting any changes or concerns, and promptly reporting to healthcare professionals or supervisors.
Promoting a safe environment by assisting clients with mobility, transfers, and using assistive devices.
Preparing nutritious meals based on dietary requirements, and ensuring clients are well-hydrated and receive proper nutrition.
HISTORY TEACHER IN SECONDARY SCHOOL
St. Monica’s Senior High School
Asante Mampong, Ghana
09 2018 - 02 2022
Design and deliver engaging lesson plans that align with the curriculum, achieving a 95%student attendance rate.
Analyze assessment results to identify student strengths and areas needing improvement.
Create a positive and inclusive classroom environment conducive to learning, achieving 90% reduction in behavioral incidents.
Implement innovative teaching strategies, resulting in a 25% increase in student engagement.
Collaborate with other subject teachers to develop cross-disciplinary projects and initiatives.
ACCOUNTS CLERK
Pentecost Apprenticeship Training Centre
Asante Mampong, Ghana
10 2010 - 09 2018
Maintain accurate financial records, achieving a 98% accuracy rate in data entry
Prepare and send invoices promptly, resulting in a 95% on-time payment rate from clients
Monitor outstanding invoices and reduce overdue payments by 20% through proactive follow-up
Accurately input financial data into spreadsheets, databases, and accounting software with a 99% error-free rate
PRIMARY TEACHER
Mamtech Practice Primary School
Asante Mampong, Ghana
10 2010 - 09 2018
Incorporate technology and multimedia to enhance engagement and understanding of lessons.
Create and administer assessments to measure student progress.
Analyze assessment results to identify areas of improvement and adjust teaching strategies accordingly.
Provide constructive feedback to students to help them understand their strengths and areas for growth
Collaborate with colleagues to share best practices and coordinate support for students.
Education
NVQ LEVEL 5 EXTENDED(LEVELS 4 & 5) - HEALTH AND SOCIAL CARE MANAGEMENT
Inspire London College
12/2023 - 01/2025
MASTER OF SCIENCE - GLOBAL HEALTH AND MANAGEMENT (with COMMENDATION )
University of Aberdeen
01/2022 - 02/2023
BACHELOR OF ARTS - SOCIAL WORK & SOCIOLOGY (With SECOND CLASS )
Kwame Nkrumah University of Science and Technology
09/2005 - 05/2009
DIPLOMA - EDUCATION (With DISTINCTION )
University of Education,Winneba
06/2015 - 06/2016
Skills
Microsoft Office - Word, Excel & Power Point, SPSS
Risk and Health Assessments
Care Plan Development and Implementation
Team Collaboration
Documentation and Record-Keeping
Progress Monitoring and Adjustment
Guidance and Support
Safety Promotion
Therapeutic Environment Creation
Personal Hygiene Care
Mobility Assistance
Feeding and Drinking Support
Communication with Complex Needs
Behavioural and Emotional Support
Social and Leisure Activity Facilitation
Flexibility and Adaptability
Timeline
QUALITY ASSURANCE AND SENIOR SUPPORT WORKER
Social Care Consortium Limited
04 2022 - Current
SENIOR SUPPORT WORKER
Kayoski Care Limited
05 2022 - 08 2024
SUPPORT WORKER
Wecare4U Limited
03 2022 - 05 2022
HISTORY TEACHER IN SECONDARY SCHOOL
St. Monica’s Senior High School
09 2018 - 02 2022
ACCOUNTS CLERK
Pentecost Apprenticeship Training Centre
10 2010 - 09 2018
PRIMARY TEACHER
Mamtech Practice Primary School
10 2010 - 09 2018
NVQ LEVEL 5 EXTENDED(LEVELS 4 & 5) - HEALTH AND SOCIAL CARE MANAGEMENT
Inspire London College
12/2023 - 01/2025
MASTER OF SCIENCE - GLOBAL HEALTH AND MANAGEMENT (with COMMENDATION )
University of Aberdeen
01/2022 - 02/2023
BACHELOR OF ARTS - SOCIAL WORK & SOCIOLOGY (With SECOND CLASS )
Kwame Nkrumah University of Science and Technology