Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samuel Alvin

Derby

Summary

A highly skilled and flexible worker with experience working in the health care industry, with methodical approach and devotion to work. An enthusiastic and highly-motivated individual who takes pride in ensuring a job is completed to a high standard. Seeking a full-time role in a company that offers advancement opportunities.

Overview

10
10
years of professional experience

Work History

Sales and customer service representative

Op mobility
Leicester, Leicestershire
06.2024 - 02.2025
  • Established strong relationships with customers, enhancing brand loyalty.
  • Identified potential sales leads using market research strategies.
  • managed over 50 calls per day
  • Participated in regular staff meetings, contributing ideas for improved customer experience.
  • Collaborated with team to meet monthly sales targets.
  • Provided detailed product information for informed buying decisions.
  • Resolved customer complaints, ensuring their satisfaction with products or services.
  • Co-operated closely with logistics department to ensure timely deliveries.
  • Conducted product demonstrations to increase consumer interest.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Trained new colleagues on customer service protocols, improving overall team performance.
  • Utilised knowledge of company products and services for increased sales.
  • Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.

Support worker (Young people in care)

Voyage care
Stoke on trent , Staffordshire
11.2022 - 04.2024
  • Advocated for rights of young people in care during multi-agency meetings.
  • Implemented behavioural management strategies, reducing instances of disruptive behaviour.
  • Promoted positive relationships amongst peers by encouraging respectful communication practices.
  • Encouraged participation in community events, promoting social inclusion and personal development.
  • Conducted regular reviews of care plans for continual improvement and adaptation.
  • Provided healthy meals according to dietary requirements, contributing towards physical wellness.
  • Collaborated with other professionals to provide holistic support to young people.
  • Helped young people to understand their emotions through one-to-one counselling sessions.
  • Strengthened young people's ability to navigate risk and challenge.
  • Developed strong rapport with young people on 1:1 and group basis.
  • Maintained current understanding of developments in safeguarding, youth work, and professional social care.
  • Formulated and submitted development reports to manager.
  • Supervised small groups of adults with additional mental health needs in assigned therapy groups.
  • Promoted independence and positive wellbeing when working with vulnerable adults and children.
  • Built positive working relationships with colleagues, families and external organisations and professionals.

Support worker assistant

Pulsing nurse
Nottingham , Nottinghamshire
06.2020 - 08.2022
  • Demonstrated empathy towards clients resulting in stronger bonds and more personalised care provision.
  • Actively participated in team meetings to improve quality of services provided.
  • Reduced isolation by providing companionship during leisure activities.
  • Administered medication within legal guidelines, ensuring proper health management.
  • Helped provide a safe environment by adhering to safety procedures.
  • Supported senior care staff in daily routines, improving client comfort.
  • Maintained confidentiality of sensitive information at all times for trust and privacy preservation.
  • Documented and reported changes in clients' conditions to superiors promptly for immediate action.
  • Conducted risk assessments before every task ensuring safety at all times.
  • Worked with other health professionals to maintain consistent support.
  • Lifted, moved and transported clients to and from appointments.
  • Observed and evaluated patients to detect changes in behaviour or abnormalities.
  • Developed tailored action plans whilst prioritising pressing concerns.

Administrative Assistant

Vertu motors Honda
Mansfield , Nottinghamshire
09.2018 - 03.2019
  • Provided printing, photocopying scanning support to colleagues.
  • Took detailed minutes at meetings following instructions from senior team members.
  • Prepared, reviewed and submitted team expense reports.
  • Created email notifications, invitations and agendas for meetings, events and appointments.
  • Handled scheduling of meetings and calendar management for senior staff.
  • Kept and maintained accurate filing system for preservation of office information.
  • Screened phone calls and routed callers to appropriate parties.
  • Assisted managers in compiling and organising materials for meetings.
  • Received, sorted and distributed incoming mail.

Home Care Assistant

Family
Nottingham, Nottinghamshire
02.2018 - 07.2018
  • Prepared and served daily meals consistently meeting nutritional care plan objectives.
  • Assisted in various daily living activities, such as clean up and dress up to facilitate independent living.
  • Applied mobility assistance knowledge in different spaces involving varying elevations and obstacles.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Offered compassionate physical and emotional support through attentiveness and patience
  • Supported provision of 24-hour services, delivering attentive, efficient care to 2 patients.

Medical Assistant/ medical administration

St Joseph And Frances Hospital
saint kitts and Nevis , west indies
09.2014 - 07.2017
  • Distributed patient medications at established times and in correct dosages.
  • Transported bed-confined patients to different hospital rooms and other locations.
  • Observed and recorded patient conditions by assessing vitals.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed documentation of care, hospital actions and patient activities.
  • Successfully identified emotional aspirations through patience and observation, maintaining high levels of client satisfaction by providing tailored, personalised care that consistently met client needs.
  • Maintained confidentiality and compliance standards at all times.

Education

NVQ Level 3 - Child Care

Skilled Network
06.2024

Certificate of Higher Education - Computer technology

Aspiring London
08.2022

Diploma of Higher Education - Data analysis

Just IT
2022

Doctor of Medicine - Medicine

Windsor University School of Medicine
2013

Skills

  • Communication skills
  • Infection prevention
  • End Of Life Care
  • Disability Care
  • Public speaking
  • Problem-solving
  • Calm under pressure
  • Team building
  • Leadership
  • Palliative care experience
  • Physiotherapy assistance
  • Palliative care techniques
  • End-Of-Life support
  • Meal preparation aptitude
  • Medication Administration

Languages

English
Fluent

Timeline

Sales and customer service representative

Op mobility
06.2024 - 02.2025

Support worker (Young people in care)

Voyage care
11.2022 - 04.2024

Support worker assistant

Pulsing nurse
06.2020 - 08.2022

Administrative Assistant

Vertu motors Honda
09.2018 - 03.2019

Home Care Assistant

Family
02.2018 - 07.2018

Medical Assistant/ medical administration

St Joseph And Frances Hospital
09.2014 - 07.2017

NVQ Level 3 - Child Care

Skilled Network

Certificate of Higher Education - Computer technology

Aspiring London

Diploma of Higher Education - Data analysis

Just IT

Doctor of Medicine - Medicine

Windsor University School of Medicine

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Samuel Alvin