Samuel Akpanyung
Summary
I am a diligent team member skilled with handling and finding solutions to customer issues. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Kiosk Salesperson
Tiffin Stadium catering
Bradford
2023.09 - Current
- Prepared and served beverages and snacks to customers.
- Reported and took action for incidents and accidents that affected service delivery.
- Motivated customers to purchase products and suggested alternatives to products wanted.
- Maintained clean and safe working environment by wiping surfaces daily.
- Removed daily waste from store for safe disposal and recycling.
Bartender/floor staff
Club Casa(The lab)
Leeds, West Yorkshire
2022.01 - 2023.07
- Provided efficient beverage service, handling up to 3 guests simultaneously.
- Prevented unauthorised access by verifying all tickets for authenticity on guest arrival.
- Optimised customer flow through effective crowd control management, reducing waiting times for customers.
Bartender
Slam dunk festival(2022)
Leeds
2022.05 - 2022.05
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
Education
Bachelor degree - Electrical and Electronics Engineering
University of Leeds
Leeds 2022.09 -
Pre university degree(foundation) - Engineering
Leeds International Study centre
Leeds 2021.09 - 2022.07
Skills
- Good communication skills to communicate with staff and costumers
- Health and regulatory compliance
- Able to handle a large crowd of costumers
= Familiar with cocktail making
Timeline
Kiosk Salesperson
Tiffin Stadium catering
2023.09 - Current
Bachelor degree - Electrical and Electronics Engineering
University of Leeds
2022.09 -
Bartender
Slam dunk festival(2022)
2022.05 - 2022.05
Bartender/floor staff
Club Casa(The lab)
2022.01 - 2023.07
Pre university degree(foundation) - Engineering
Leeds International Study centre
2021.09 - 2022.07