Travel and Exploration, hospitality and tourism, planning and organization, food and cuisine, Problem-Solving, Customer Service
Samuel Adeyeye
Travel Consultant
Edinburgh,EDH
Summary
At Travelden Nigeria Limited, I excelled as a Travel Advisor, enhancing client satisfaction through personalized travel recommendations, showcasing expertise in global destinations and travel insurance. My adeptness in interpersonal communications and technology proficiency led to significant improvements in customer service and operational efficiency, positioning me as a results-driven professional in the travel industry.
Overview
5
5
years of professional experience
Work History
Travel Advisor
Travelden Nigeria Limited
Lagos, Nigeria
03.2017 - 07.2022
- Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
- Assisted clients in choosing suitable vacation packages by assessing their needs and preferences.
- Provided travel brochures and publications to build relationships, drive more traffic and bookings and showcase expertise.
- Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
Education
Master Of Science - International Tourism And Hospitality Management
Robert Gordon University
Aberdeen 01.2024
Bachelor Of Business Administration - Business Administration
Ekiti State University
Ekiti 06.2018
Skills
Problem Solving
Interpersonal communications
Attention to detail
Customer Service
Time Management
Technology Proficiency
Communication
Travel Arrangements
Sales and Negotiation
Organisational
Interests
Timeline
Travel Advisor
Travelden Nigeria Limited
03.2017 - 07.2022
Master Of Science - International Tourism And Hospitality Management
Robert Gordon University
Bachelor Of Business Administration - Business Administration
Ekiti State University