Summary
Overview
Work history
Education
Skills
Personal Information
Custom
References
Timeline
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Samuel Adeduwon

Charlton

Summary

I am a dedicated and enthusiastic individual with a strong passion for sports and providing outstanding customer service. With a natural flair for building positive relationships and delivering high-quality customer experiences, I have honed excellent communication, leadership, and analytical skills. I am adept at multitasking, problem-solving, and maintaining high standards, which I apply to all tasks with determination and a focus on achieving results. I am eager to contribute to a team that aims for excellence and thrives in a dynamic environment, such as Entain's exciting betting shops.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work history

Betting Shop Team Memmber

Merkur Slots
Lodnon lewisham
01.2020 - Current
  • Managed daily cash handling to maintain accurate financial records.
  • Streamlined customer services for improved bettor experiences.
  • Ensured smooth operations by effectively coordinating betting shop activities.
  • Adhered to industry regulations to maintain legal compliance.
  • Executed promotional campaigns for driving footfall in the shop.
  • Delivered excellent customer service during every interaction, ensuring guests had an enjoyable experience.
  • Contributed to maintaining a welcoming atmosphere, fostering repeat customer visits.
  • Fostered positive work environment with clear and effective communication.

Warehouse Operative

Adecco
11.2018 - 01.2020
  • Ensured high standards of cleanliness by regularly sanitising warehouse equipment.
  • Facilitated smooth workflow by promptly processing incoming stocks.
  • Reduced damages with careful handling and storage of fragile items.
  • Maintained safety regulations by enforcing strict adherence to company policies.
  • Assisted in logistics planning for seamless transportation of goods.

Customer Assistant

Sainsbury’s
11.2015 - 11.2018
  • Improved customer relations by promptly addressing queries and concerns.
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.
  • Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Increased sales through suggestive selling techniques.
  • Provided excellent customer service to ensure repeat business.
  • Assisted customers with product selection to ensure satisfaction.
  • Stocked shelves regularly for easy access to products by customers.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.

Education

GCSEs -

St Paul's Academy
09.2007 - 05.2012

A-Levels -

Christ The King Sixth Form College
London
09.2012 - 05.2015

Skills

Betting regulations

  • Customer relations
  • Cash handling
  • Risk management
  • Visual Merchandising
  • Understanding betting odds
  • Computer literacy
  • Sports knowledge
  • Mathematical proficiency
  • Conflict resolution
  • Gaming machine operation

Personal Information

Hobbies: Keen sports lover, football fanatic, interest in cars, visiting different cities and embracing different cultures, sociable person.

Custom

Available on request

References

References available upon request.

Timeline

Betting Shop Team Memmber

Merkur Slots
01.2020 - Current

Warehouse Operative

Adecco
11.2018 - 01.2020

Customer Assistant

Sainsbury’s
11.2015 - 11.2018

A-Levels -

Christ The King Sixth Form College
09.2012 - 05.2015

GCSEs -

St Paul's Academy
09.2007 - 05.2012

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Samuel Adeduwon