Samson Bello-Ayeni
London,Greater London
Summary
Dynamic social care professional with 7 years of management experience in supported living and care home services. Committed to compliance and fostering a positive environment for both clients and staff. Strong communicator with a focus on achieving results. Recognised for improving service quality and developing effective teams. 2026 Team Award winner at the Barnet Care Awards Ceremony and Bright Beginnings award nominee. Active member of the Race Equality Network (REN).
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work history
Local Service Manager
Sanctuary Supported Living
London, Barnet
09.2022 - Current
- Established clear communication between management and staff for a harmonious work environment.
- Fostered strong client relationships through excellent customer service. Implemented a feedback system to enhance performance reviews and collaborated with internal teams to achieve KPIs.
- Ensured regulatory compliance for registration and forged partnerships with care providers to diversify services.
- Led initiatives that resulted in consistent company growth, maintained a positive work atmosphere, and conducted team meetings to set goals and review progress.
- Developed an induction program for new hires to boost productivity, regularly assessed employee performance, and provided feedback for improvement.
- Ensured cleanliness and hygiene, coordinated staff training, managed customer complaints, and upheld health and safety regulations.
- Oversaw recruitment processes, evaluated staff performance, and championed organisational values.
Care home manager
Achieve together
Harrow
09.2021 - 08.2022
- This position constitutes a dynamic and multifaceted Service Manager role, overseeing a nine-bed service catering to individuals with Profound and Multiple Learning Disabilities (PMLD).
- The primary responsibilities encompass the daily operational management of the service
- Direct staff leadership including recruitment, training, and performance appraisal
- Oversight of budgets alongside financial and facility management
- Conduction of quality audits aimed at continuous improvement
- Assurance of health and safety standards
- Liaison with contractors
- Management of safeguarding investigations
- Strict adherence to regulatory requirements as mandated by the Care Quality Commission (CQC)
Cluster manager
Hft
London, Barnet
03.2020 - 09.2021
- Responsible for the management of Tamarisk Court service, a facility owned by Sanctuary Housing, as well as overseeing Drop-in Services.
- Oversee safeguarding investigations and ensure strict adherence to regulatory standards set by the Care Quality Commission (CQC).
- Conduct safety inspections, facilitate assessments, perform audits, and diligently report any issues identified.
- Lead meetings, address inquiries, collaborate with relevant professionals, and investigate incidents thoroughly.
- Carry out internal investigations, prepare comprehensive reports, and propose appropriate recommendations.
- Supervise supported living arrangements for individuals with disabilities, ensuring compliance with Covid-19 regulations.
Acting Cluster Manager
Hft
London, Barnet
11.2019 - 02.2020
- Responsible for the management of Tamarisk Court service, a facility owned by Sanctuary Housing, as well as overseeing Drop-in Services.
- Oversee safeguarding investigations and ensure strict adherence to regulatory standards set by the Care Quality Commission (CQC).
- Conduct safety inspections, facilitate assessments, perform audits, and diligently report any issues identified.
- Lead meetings, address inquiries, collaborate with relevant professionals, and investigate incidents thoroughly.
- Carry out internal investigations, prepare comprehensive reports, and propose appropriate recommendations.
Senior support worker
Hft
London, Barnet
12.2016 - 11.2019
- Deputise for the cluster manager in daily service operations.
- Coordinate service activities, manage staff, create staff rotas, and oversee recruitment and training.
- Perform Health and Safety checks, act as a contact for external parties, handle assigned tasks, and assess medication administration.
Support worker
Hft
London, Barnet
11.2012 - 12.2016
- Assist individuals with learning disabilities in leading fulfilling lives
- Provide support with daily living activities within their homes and the community
- Offer assistance with benefits claims and associated documentation
- Update support plans, risk assessments, and positive behaviour support plans
- Facilitate individuals’ acquisition of new skills through various activities
Education
Level 5 Diploma - Leadershipfor Health and Social Care and Children and young people's Services (Adults)
Pearson Edexcel - GP Strategies Training Ltd
07.2021 - 07.2022
NVQ Level 3 - Health and Social Care
GP Strategies Trainig Ltd
London 02.2018 - 09.2018
Bachelor of Science - Polical Science
University of Lagos
Nigeria 03.2003 - 07.2007
Skills
Leadership and Motivation: Demonstrated ability to inspire teams, develop staff, cultivate a positive organisational culture, and promote high retention rates
Strong interpersonal skills, with the ability to build effective community relationships with a broad range of stakeholders and foster a collaborative and supportive environment
Extensive experience working in fast-paced environments requiring efficient management of diverse and conflicting priorities
Excellent organisational skills, with the capability to support multiple sites and manage competing priorities effectively
In-depth knowledge of applicable legislation, regulations, guidance, and industry best practices
Proficient in financial management, including achieving targets, budgeting, and controlling costs
Relevant knowledge in housing management
Valid UK driving license
Affiliations
- Holidays
- Fashion - stylish lifestyle
- Dancing
References
References available upon request.
Timeline
Local Service Manager
Sanctuary Supported Living
09.2022 - Current
Care home manager
Achieve together
09.2021 - 08.2022
Level 5 Diploma - Leadershipfor Health and Social Care and Children and young people's Services (Adults)
Pearson Edexcel - GP Strategies Training Ltd
07.2021 - 07.2022
Cluster manager
Hft
03.2020 - 09.2021
Acting Cluster Manager
Hft
11.2019 - 02.2020
NVQ Level 3 - Health and Social Care
GP Strategies Trainig Ltd
02.2018 - 09.2018
Senior support worker
Hft
12.2016 - 11.2019
Support worker
Hft
11.2012 - 12.2016
Bachelor of Science - Polical Science
University of Lagos
03.2003 - 07.2007