Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Samsad Pun

Summary

Experienced and reliable Team Manager/Cover Shift Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.

Overview

13
13
years of professional experience
3
3
Languages

Work History

Cover Shift Manager

Co - Op
07.2021 - Current
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Strengthened skill set of shift by tracking and analysis the requirement for smooth flow of service.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.

Team Manager

Co - Op
07.2018 - Current
  • Led employee relations through effective communication, coaching, training, and development.
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
  • Evaluated employee performance on weekly/bi - weekly basis and coached and trained team members, increasing quality of work and employee motivation.
  • Established and maintained performance, quality and service standards for professional customer care.
  • Analyzed team performance data to provide meaningful insights, enabling informed decision-making.

Warehouse Operator

Co - Op
08.2015 - 06.2018
  • Worked as a Step - up Team Manager for 3 months.
  • Helped train new employees in safe practices and warehouse procedures.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Used forklifts to relocate products.
  • Operated equipment while observing standard safety procedures.


President

Arghaun Pun Youth Club
04.2012 - 03.2014
  • Developed and implemented new strategies and policies in collaboration with other members to establish and achieve long-term objectives, providing organization with strong and sustainable organizational leadership.
  • Facilitated communication between other youth clubs.
  • Part of parent organization for development, rollout, and management of new ideas.
  • Supported project management team for optimal performance.

Treasurer

Arghaun Pun Youth Club
04.2011 - 03.2012
  • Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
  • Advised management and members regarding significant expenditures to keep operations in line with budget limitations.
  • Implemented strategies to improve organizational financial performance.
  • Oversaw financial reporting process to facilitate timely and accurate financial statement preparation.

Education

Bachelor of Hotel Management - Hotel Management

Pokhara University
Pokhara
04.2001 -

A Level - Science

Cosmos International Collage
Pokhara
04.2001 -

Skills

    Safety Compliance

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Accomplishments

  • Only Team Manager to have best talkback result for 2 years in a row.
  • Completed multiple projects to improve standards of freezer arena.
  • First Team Manager to manage picking 20K+ cases in freezer whilst maintaining quality standard.

Timeline

Cover Shift Manager

Co - Op
07.2021 - Current

Team Manager

Co - Op
07.2018 - Current

Warehouse Operator

Co - Op
08.2015 - 06.2018

President

Arghaun Pun Youth Club
04.2012 - 03.2014

Treasurer

Arghaun Pun Youth Club
04.2011 - 03.2012

Bachelor of Hotel Management - Hotel Management

Pokhara University
04.2001 -

A Level - Science

Cosmos International Collage
04.2001 -

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Samsad Pun