Summary
Overview
Work history
Education
Skills
Timeline
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Sam Ryan

Summary

Motivated and detail-oriented individual with a strong interest in the construction and surveying industry. Since the age of 16, I have developed key skills in customer service, problem-solving, and teamwork through part-time retail roles. My hands-on work experience with GEM Environmental Services during school holidays further solidified my passion for the construction sector, where I enjoyed a fast-paced environment, had to opportunity to assisted with budgeting, and prioritising tasks to keep the projects moving.

I am a confident communicator, who enjoys liaising with clients and collaborating within teams. Additionally, I have gained foundational knowledge of construction processes through assisting family members on projects over the years. Now, I am eager to channel my strong work ethic, adaptability, and enthusiasm into a Degree Apprenticeship in Surveying, where I can further develop my skills.

Overview

3
3
years of professional experience
14166
14166
years of post-secondary education

Work history

Retail Assistant

Primark
Broadstairs , Kent
07.2023 - Current
  • Handled transactions, maintaining accurate till records.
  • Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
  • Delivered excellent customer service by answering queries and providing product information.
  • Participated in seasonal sale preparations by arranging promotional displays strategically.
  • Resolved customer complaints, ensuring satisfaction and repeat business.

Work Experience

GEM Environmental Building Services
London , England
10.2024 - 10.2024
  • Shadowed the Technical Contract Manager for two weeks, gaining exposure to contract administration, dispute resolution, and client relationship management.
  • Observed high-level meetings involving contractual disputes, learning how conflicts are resolved professionally to maintain strong business partnerships.
  • Developed an understanding of the critical role compliance and health & safety regulations play in construction projects, ensuring adherence to industry standards.
  • Attended site meetings and project updates, witnessing how effective communication and collaboration between contractors, clients, and stakeholders drive project success.
  • Assisted in reviewing project documentation, gaining insight into budget management, risk assessment, and progress tracking.
  • Recognised the importance of problem-solving and negotiation skills in keeping projects on schedule and within contractual agreements.

Work Experience

Waitrose
, Kent
05.2022 - 05.2022
  • Processed customer cash or contactless payments using Point of Sale (POS) system.
  • Addressed customers requests and complaints professionally and built relationships with current and potential customers.
  • Completed stocktakes and price audits to verify correct labelling and promotions
  • Helped maintain shop floor presentation standards by restocking shelves when needed.

Education

Btec Level 3 - Business

Chatham & Clarendon Grammar Sixth Form College
Kent
09.2023 -

Btec Level 3 - Travel & Tourism

Chatham & Clarendon Grammar Sixth Form College
Kent
09.2023 -

A Level - Sociology

Chatham & Clarendon Grammar Sixth Form College
Kent
09.2023 -

GCSEs - English

St. George's Church of England Foundation School
Kent

GCSEs - English Literature

St. George's Church of England Foundation School
Kent

GCSEs - Mathematics

St. George's Church of England Foundation School
Kent

GCSEs - Geography

St. George's Church of England Foundation School
Kent

GCSEs - Biology

St. George's Church of England Foundation School
Kent

GCSEs - Chemistry

St. George's Church of England Foundation School
Kent

GCSEs - Physics

St. George's Church of England Foundation School
Kent

GCSEs - Religious Studies

St. George's Church of England Foundation School
Kent

Btec Level 2 - Business Enterprise

St. George's Church of England Foundation School
Kent

Btec Level 2 - Sport

St. George's Church of England Foundation School
Kent

Skills

  • Self motivated
  • MS office proficiency
  • Team collaboration
  • High accuracy
  • Critical thinking skills
  • Verbal/written communication


Timeline

Work Experience

GEM Environmental Building Services
10.2024 - 10.2024

Btec Level 3 - Business

Chatham & Clarendon Grammar Sixth Form College
09.2023 -

Btec Level 3 - Travel & Tourism

Chatham & Clarendon Grammar Sixth Form College
09.2023 -

A Level - Sociology

Chatham & Clarendon Grammar Sixth Form College
09.2023 -

Retail Assistant

Primark
07.2023 - Current

Work Experience

Waitrose
05.2022 - 05.2022

GCSEs - English

St. George's Church of England Foundation School

GCSEs - English Literature

St. George's Church of England Foundation School

GCSEs - Mathematics

St. George's Church of England Foundation School

GCSEs - Geography

St. George's Church of England Foundation School

GCSEs - Biology

St. George's Church of England Foundation School

GCSEs - Chemistry

St. George's Church of England Foundation School

GCSEs - Physics

St. George's Church of England Foundation School

GCSEs - Religious Studies

St. George's Church of England Foundation School

Btec Level 2 - Business Enterprise

St. George's Church of England Foundation School

Btec Level 2 - Sport

St. George's Church of England Foundation School
Sam Ryan