Samridh Bandhu
Oldbury,West Midlands
Summary
Final-year BSc Neuroscience and Psychology student at Keele University with frontline NHS hospital volunteering experience supporting patients and families in high-pressure A&E settings. Confident communicating with individuals experiencing distress, using empathy, boundaries, and a calm, person-centred approach. Strong understanding of biopsychosocial factors, safeguarding, confidentiality, and professional conduct, alongside solid research skills. Motivated to develop within a multidisciplinary team, contribute to service delivery, and build clinical experience towards a career in Clinical Neuropsychology.
Overview
5
5
years of professional experience
Work history
Emergency Department volunteer
Dudley Group NHS Foundation Trust
Dudley, West Midlands
2025.08 - Current
- As a volunteer in both adult and pediatrics emergency departments, I support patients and staff in a high-intensity environment.
- My role involves providing a compassionate presence, engaging with patients to check on their well-being, and assisting with non-clinical tasks such as delivering breakfast and lunch, as well as supporting patient flow.
- I worked closely with nurses, doctors, and clinical support workers to maintain smooth ward operations whilst adhering to safeguarding, confidentiality, and infection control protocols. Through this experience, I have strengthened my communication, empathy, and resilience.
- Regularly encountered patients presenting with mental health needs, followed volunteer training and staff guidance to support safe engagement and de-escalation.
Team member
KFC
Kingswinford
2025.03 - 2025.10
- In my front of house role, I welcomed and assisted customers, managed a high number of queues, and ensured all orders were processed quickly and accurately while maintaining a friendly manner. Working in a face paced environment requires strong multitasking skills, as well as balancing responsibilities from taking orders, preparing food, to restocking supplies under time pressure. I also worked closely with the kitchen staff to ensure service teams are meeting the business targets, improve efficiency, and provide smooth positive customer experience.
Crew Member
McDonald's
Birchley Island, Oldbury
2021.06 - 2024.09
- I delivered friendly and professional service by taking accurate orders, addressing customer needs, and resolving issues to ensure a positive dining experience. I gained experience with both customers and in the kitchen from preparing burgers quickly and consistently while following food safety guidelines. During busy periods, I supported colleagues across multiple roles to keep operations running smoothly, demonstrating adaptability and teamwork. I also maintained high standards of cleanliness and safety by keeping work areas hygienic and adhering to health and safety regulations at all times.
Education
GCSE's -
Hydesville Tower School
Walsall 2016.09 - 2021.07
A-Levels - BTEC health and social care, Criminology, Psychology
Gospel Oak School
Tipton 2021.09 - 2023.07
Bachelor of Science (BSc) - Neuroscience and Psychology
Keele University
Staffordshire 2023.09 -
Skills
- Patient support
- Safeguarding awareness
- Professional boundaries
- Rapport building
- Multidisciplinary teamwork
- Resilience and adaptability
- Problem-solving
- Community focused
- Accurate observation and handover
References
References available upon request.
Timeline
Emergency Department volunteer
Dudley Group NHS Foundation Trust
2025.08 - Current
Team member
KFC
2025.03 - 2025.10
Bachelor of Science (BSc) - Neuroscience and Psychology
Keele University
2023.09 -
A-Levels - BTEC health and social care, Criminology, Psychology
Gospel Oak School
2021.09 - 2023.07
Crew Member
McDonald's
2021.06 - 2024.09
GCSE's -
Hydesville Tower School
2016.09 - 2021.07