Samran Arshad
Blackburn
Summary
Developed strong skills in IT whilst studying and working at a travel agency. Communication is a key skill when working with many different people. Working in team is vital as reliance is on each other when taking stock and organising the store shelves. Often it requires making decisions independently. Addition I gained valuable work experience at an allotment, good interpersonal skills with the ability to establish rapport with people of all ages. Also, I severed as senior manager for six years In Curry's and PcWorld.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work history
Senior Assistant Manager
Curry's PC World featuring Carphone Warehouse
London
2019.09 - Current
- Team manager and performs management duties when general manager is absent or out of office
- Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary
- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
- Assists management with hiring processes and new team member training
- Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
- Communicates deadlines and sales goals to team members
- Develops strategies to promote team member adherence to company regulations and performance goals
- Conducts team meetings to update members on best practices and continuing expectations
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
- Ensures company brand materials and physical working spaces meet and exceed company presentation standards
- Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.
Accounts Assistant
Exact Tutors
London
2018.06 - 2020.04
- Worked intensively on QuickBooks, Suggested Solution in all financial reporting, handled all client's invoices and spoke to clients and chased for invoices
- Analyzed all figure in meaningful manner and did payroll for all staff
- Head accountant in the company managing everything from invoices to advising the CEO of the company
- All financial reporting such as cash flow, trail balances, Accounts Payable, Accounts Receivables and Balance sheet were calculated by me and I presented the monthly reports to the CEO on which major decisions were made.
Team Leader
Curry's PC World featuring Carphone Warehouse
London
2017.10 - 2019.10
- Customer relationship building, Product financing, VAT invoicing, B2B and B2C transaction and sales, Transaction processing, Customer service, Dealing with customer complaints, Sales management
SALE ASSTISTANT
Curry's PC World featuring Carphone Warehouse
London
2017.10 - 2019.09
- Customer relationship building, Product financing, VAT invoicing, B2B and B2C transaction and sales, Transaction processing, Customer service, Dealing with customer complaints, Sales management
Senior sale Manager
Blackburn Poundstretcher
Blackburn
2016.01 - 2017.07
- Opening and closing of business, Back office and file handling, Excellent customer service and telephone manner, Staff wages, Cash handling and order of monies, Following cooperate footprint, Company compliance, Working from bulletin every fortnightly, Completion of staff and management modules, Training staff to multi-skill level, Disciplinary actions and performance reviews, Supervising staff to complete tasks, Merchandising to high standards with and without planograms, Liaising with area manager, Preparing for audit visits, Monitoring K.I.P ( key performance indicator ), Stock and waste management, Warehouse management, Health and safety, Ensuring store clean and tidy for handover
Preston Poundstretcher – General Sales Assistant
Preston Poundstretcher
Preston
2015.10 - 2016.01
- Customer service, Cash handling and cashier, Splitting of deliveries, Merchandising stock to planograms, Working within a team or individually, Stock rotation, Stock markdowns, Stock replenishment, Keeping shop floor and warehouse clean + tidy
Khurram Travel Agency - (Work Experience)
Khurram Travel Agency
Blackburn
- 2015.04
- Telephone manner, Cash and online banking transfers, Promoting holiday packages, Marketing, Customer service
Family Owned Business – Howdens Convenience Store
Family Owned Business
Todmorden
2011.07 - 2015.01
- Opening and closing of the business, Cash handling, Customer service, Dealing with customer complaints, Delivering new paper and magazines to customers, Stock rotate – merchandising stock, Marking down stock before sell by dates, Health and safety, Keeping shop clean and tidy
Cancer Research UK (Work Experience) - Sales Assistant
Cancer Research UK
Blackburn
2011.05 - 2011.05
- Customer service, Working back stock, Marking down products, Merchandising products to sections, Working within a team and individually
Education
MSc Computer Science -
London South Bank University
2021.09 - 2022.05
BA (Hons) Accounting and Finance -
London Metropolitan University
2018.09 - 2021.05
Access to HE Diploma (Business Management) -
University of Bolton
2015.10 - 2016.05
BTEC Travel and Tourism Level 3 - undefined
Accrington and Rosendale College
2014.08 - 2015.05
BTEC business legal with finance Level 2 - undefined
Blackburn College
2012.09 - 2013.05
GCSE Math's - undefined
Beardwood Humanities College
2011.09 - 2012.05
GCSE English - undefined
Beardwood Humanities College
2011.09 - 2012.05
Skills
- Interpersonal skills
- Communication skills
- leadership Skills
- influential skills
- Persuasive skills
- Writing skills
- Computer skills
- Confidentiality understanding
Interests
In my spare time I enjoy spending time with family, reading a variety of literature and I also enjoy trying out new things all the time, which makes me more determined and curious about what I could gain with different jobs in various fields. I also enjoy visiting different places where I tend to always meet new people.
Timeline
MSc Computer Science -
London South Bank University
2021.09 - 2022.05
Senior Assistant Manager
Curry's PC World featuring Carphone Warehouse
2019.09 - Current
BA (Hons) Accounting and Finance -
London Metropolitan University
2018.09 - 2021.05
Accounts Assistant
Exact Tutors
2018.06 - 2020.04
Team Leader
Curry's PC World featuring Carphone Warehouse
2017.10 - 2019.10
SALE ASSTISTANT
Curry's PC World featuring Carphone Warehouse
2017.10 - 2019.09
Senior sale Manager
Blackburn Poundstretcher
2016.01 - 2017.07
Preston Poundstretcher – General Sales Assistant
Preston Poundstretcher
2015.10 - 2016.01
Access to HE Diploma (Business Management) -
University of Bolton
2015.10 - 2016.05
BTEC Travel and Tourism Level 3 - undefined
Accrington and Rosendale College
2014.08 - 2015.05
BTEC business legal with finance Level 2 - undefined
Blackburn College
2012.09 - 2013.05
GCSE Math's - undefined
Beardwood Humanities College
2011.09 - 2012.05
GCSE English - undefined
Beardwood Humanities College
2011.09 - 2012.05
Family Owned Business – Howdens Convenience Store
Family Owned Business
2011.07 - 2015.01
Cancer Research UK (Work Experience) - Sales Assistant
Cancer Research UK
2011.05 - 2011.05
Khurram Travel Agency - (Work Experience)
Khurram Travel Agency
- 2015.04