Samra Batool
Birmingham,West Midlands
Summary
Detail-oriented Accounting and Finance graduate with expertise in management accounting, financial reporting, corporate finance, and taxation. Demonstrated leadership in retail operations, overseeing cash management and record-keeping. Proficient in Microsoft Excel, providing organised support for daily operations and ensuring accurate financial reconciliations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Team Leader
Tesco
Birmingham
10.2024 - Current
- Train and support team members promoting consistent working practices and high standards of performance.
- Prioritised workloads and allocated tasks to enhance team efficiency and uphold customer service standards.
- Led and supported colleagues in fast-paced retail environment, coordinating daily tasks to ensure efficient operations.
- Identify and resolve operational issues using problem solving skills and support smooth day to day operations.
- Monitored compliance with policies, operational procedures, and health and safety requirements to uphold standards.
- Support stock management and inventory checks helping maintain product availability and accurate stock records.
- Carry out cashing up procedures checking cash totals and payment records to support accurate end of day financial reconciliations.
- Processed payments, managed returns and exchanges accurately following company procedures.
Poll Clerk
Birmingham City Council
Birmingham
05.2024 - 07.2024
- Ensured integrity of electoral process by maintaining accurate voting records and documentation.
- Updated electoral rolls and records, ensuring accurate and up-to-date voter information.
- Clarified voting process for voters, ensuring understanding and confidence in participation.
- Coordinated allocation of equipment and resources for smooth operation of polling station.
- Reported safety concerns and breaches, taking action to reduce and mitigate risks.
Customer Assistant
Vue Cinema
Birmingham
09.2023 - 07.2024
- Executed sales floor tasks, greeting and assisting customers, stocking shelves, and conducting inventory to improve customer satisfaction.
- Collaborated with team members to deliver seamless customer assistance during peak hours, reducing wait times significantly.
- Trained new staff on customer service protocols and company systems, improving team efficiency and consistency in service delivery.
- Organised and showcased merchandise to enhance product visibility and boost sales.
- Facilitated stock management by conducting inventory checks and replenishing shelves, ensuring consistent product availability.
- Maintained clean and organised work area, ensuring pleasant shopping environment and adherence to safety standards.
- Ensured compliance with health and safety regulations, protecting customers and staff from potential hazards.
Teaching Assistant
Primary School
Birmingham
09.2021 - 06.2023
- Developed and implemented engaging lesson plans, enhancing student understanding and participation.
- Facilitated mastery of learning concepts through targeted one-on-one and small group tutoring sessions.
- Coordinated with teachers to identify pupils' areas of difficulty, facilitating targeted interventions.
- Stimulated pupil engagement in discussions, strengthening critical thinking and communication skills.
- Offered emotional support and guidance to pupils, fostering resilience and well-being.
- Assembled and demonstrated learning resources and equipment to support instructional goals.
Education
Bachelor of Science - Accounting and Finance
Birmingham City University
Birmingham06-2026
GCSEs -
Broadway Academy
Birmingham06-2021
A-levels - Biology, Sociology & Sports Leadership
Broadway Academy
BirminghamSkills
- Cash handling
- Organisational management
- Problem solving
- Employee training
- Time management
- Attention to detail
- Analytical thinking
- Team building
- Microsoft Excel
Certification
Xero Certificate, ICAEW Fundamentals of Sustainability Programme Certificate
References
Available upon request
Timeline
Team Leader
Tesco
10.2024 - Current
Poll Clerk
Birmingham City Council
05.2024 - 07.2024
Customer Assistant
Vue Cinema
09.2023 - 07.2024
Teaching Assistant
Primary School
09.2021 - 06.2023
Bachelor of Science - Accounting and Finance
Birmingham City University
GCSEs -
Broadway Academy
A-levels - Biology, Sociology & Sports Leadership
Broadway Academy