Summary
Overview
Work history
Education
Skills
Timeline
Manager
SAMJHANA GIRI

SAMJHANA GIRI

Bexleyheath,Kent

Summary

Self-sufficient and focused professional with expertise in performing successfully in office environments. Proficient user of Microsoft Office applications and calendar management software. Skilled communicator with excellent filing skills. Highly motivated Front Desk Agent with a talent for assisting guests in general services such as billing.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work history

Customer

Woolwich Express Dry Cleaners
Woolwich
07.2022 - Current
  • Screened and verified customer items, maintaining security of personnel and office environment
  • Expertly handled complaints and recorded customer feedback to enhance guest experience.

Environmental and Resource management Consultant

ERMC, Initiative
01.2020 - 08.2021
  • SAWI) (A Diagnostic
  • Study on Plastic Waste in Selected Cities of
  • Nepal): Fieldwork and Data collection and analysis
  • Butwal-Pokhara Road Section (Siddartha
  • Highway, H10): Preparation of Scoping Document and Terms of Reference
  • Kohalpur-Surkhet (Bangesimal) Road (Ratna
  • Highway, H012): Nepali Translation of EIA Report

Liaison Officer

th South Asian Games
12.2019 - 12.2019

Radio Jockey

Radio Deshantar
01.2018 - 07.2019
  • Memorized and delivered scripts
  • Interviewed special guests and took callers' questions and song requests on air, using exemplary communication and client engagement skills
  • Followed time cues to support seamless delivery of announcements.

General Secretary

Goldengate Bachelor's Club
01.2016 - 02.2017
  • Forged positive relations with official bodies for increased collaboration opportunities.

Education

Master of Science - Environmental Science

Northumbria University
Middlesex St, London
05.2022 - 09.2023

Bachelor of Science - Environmental Science

Tribhuvan University
Kathmandu, Nepal
09.2016 - 10.2021

Skills


  • Calendar management software
  • Skilled Communicator
  • Excellent filing skills
  • Time Management
  • Problem Solving
  • Dispute resolution
  • Lead management
  • Payment processing
  • Customer experience
  • Staff training and mentorship
  • Excel proficiency
  • Queue management
  • Record maintenance
  • Customer care
  • Data verification procedures
  • Costumer Service
  • Agile Management
  • Project Portfolio Management
  • Project Planning and Scoping
  • Office Tools: Microsoft Word, Excel, PowerPoint
  • Adobe Photoshop, InDesign


Timeline

Customer

Woolwich Express Dry Cleaners
07.2022 - Current

Master of Science - Environmental Science

Northumbria University
05.2022 - 09.2023

Environmental and Resource management Consultant

ERMC, Initiative
01.2020 - 08.2021

Liaison Officer

th South Asian Games
12.2019 - 12.2019

Radio Jockey

Radio Deshantar
01.2018 - 07.2019

Bachelor of Science - Environmental Science

Tribhuvan University
09.2016 - 10.2021

General Secretary

Goldengate Bachelor's Club
01.2016 - 02.2017
SAMJHANA GIRI