SAMIRJON NURMAKHMATOV
BUSINESS AND MANAGEMENT
London
Summary
Hello, I am young motivated person, I am hard working and tackle with a problem in short period and make my work space much more interesting.
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
4
4
Languages
Work History
Hotel Receptionist and Manager
Hospitality Organisation Uzbekistan
Surkhandarya, Uzbekistan
06.2021 - 01.2022
- And Receptionist in one of the our Hotel family business
- Trained staff to provide excellent customer service, apply best practices and comply with procedures.
- Collected room deposits, fees, and payments.
- Developed and maintained positive relationships with guests for satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Trader, Manager
Family Shop. Termez
, Surxondaryo
05.2018 - 01.2020
- Managing the employee was the best part of my job
- Communicating with dealers and ordering the product for the shop
- Solving the problem all over the shop
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Assessed hourly market conditions to look for hedge and arbitrage opportunities.
Runner
Soho House
London, ENG
08.2022 - 11.2022
- Delivered correct food items to tables according to order documentation.
- Provided excellent customer service while meeting challenging time goals.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Organized and replenished supplies at food stations to optimize team performance.
- Cleared tables immediately after guests left in preparation for next party.
- Cultivated warm relationships with regular customers.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Cashier
OFF LICENCE SHOP
London, ENG
09.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Checked personal identifications during alcohol and tobacco sales.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Science - Business and Management
The University of Brunel
London, ENG 05.2022 - Current
Skills
Hotel and hospitality knowledge
Certification
07391890777
Timeline
Cashier
OFF LICENCE SHOP
09.2022 - Current
Runner
Soho House
08.2022 - 11.2022
Bachelor of Science - Business and Management
The University of Brunel
05.2022 - Current
Hotel Receptionist and Manager
Hospitality Organisation Uzbekistan
06.2021 - 01.2022
Trader, Manager
Family Shop. Termez
05.2018 - 01.2020
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