SAMIRJON MIRSUPONOV

Friendly and supportive leader committed to motivating teams to meet customer service targets and objectives. Coordinates department workflow to smoothly handle competing priorities and implement continual improvements. Motivated and proactive individual with good knowledge of customer service techniques and best practices. Friendly communicator, comfortable in fast-paced environments. Seeking opportunity to expand management skills within company supporting professional development. Team leader committed to improving customer satisfaction. Skilled at policy implementation, strategic planning and staff governance. Listens to customers to understand needs and optimise service delivery. Skilled IT professional with background planning system testing to strengthen current processes. Proven track record of capturing impressive insights to fuel business results. Confident communicating with technical and non-technical audiences to influence decision-making. Critical thinker championing best practices. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.