Samira Badi
London,UK
Summary
Accomplished professional with expertise in supporting HNWI and UHNW principals, specialising in lifestyle and concierge arrangements. Demonstrates proficiency in complex diary and inbox management, event planning, and private entertaining. Known for exceptional gatekeeping, correspondence drafting, and maintaining absolute discretion and confidentiality. Strong organisational skills complemented by effective time management, communication, attention to detail, and problem-solving abilities. Proficient in Microsoft Office, Outlook, and calendar systems. Committed to delivering seamless personal support while upholding the highest standards of confidentiality.
Overview
9
9
years of professional experience
Work history
Senior Receptionist
ANNABEL’S PRIVATE MEMBERS CLUB
Mayfair, City of Westminster
2025.04 - 2026.02
- Produce multiple daily operational and departmental reports for senior leadership and Club Director
- Schedule meetings for members, Membership team, COO, owners and management
- Prepare confidential guest lists for exclusive hires and high-profile events
- Host seasonal and monthly member events
- Manage VVIP reservations requiring full discretion
- Provide personalised member recognition upon arrival
- Conduct morning and evening briefings for all departments
- Create and oversee departmental rotas
- Manage high levels of footfall during peak service periods
- Daily use of Outlook, Microsoft Office and Excel
Centre Manager
ONE AVENUE GROUP
London
2024.09 - 2025.01
- Oversee daily operations within a premium client environment serving senior executives and high-profile clients
- Manage complex booking schedules, stakeholder communications and service requests
- Coordinate client events, suppliers and contractors ensuring seamless execution
- Handle financial reporting including P&L monitoring, expenses and invoice approvals
- Act as escalation point for VIP clients, resolving issues quickly and discreetly
- Maintain confidential records and sensitive business information
- Manage competing priorities in a fast-paced environment
Senior Receptionist
ANNABEL’S PRIVATE MEMBERS CLUB
Mayfair, City of Westminster
2022.05 - 2024.09
- Produce multiple daily operational and departmental reports for senior leadership and Club Director
- Schedule meetings for members, Membership team, COO, owners and management
- Prepare confidential guest lists for exclusive hires and high-profile events
- Host seasonal and monthly member events
- Manage VVIP reservations requiring full discretion
- Provide personalised member recognition upon arrival
- Conduct morning and evening briefings for all departments
- Create and oversee departmental rotas
- Manage high levels of footfall during peak service periods
- Daily use of Outlook, Microsoft Office and Excel
Front of House Administrator / Receptionist
THE SLOANE CLUB
Chelsea, Royal Kensington and Chelsea
2022.01 - 2022.05
- Supported private members with personalised requests and bookings
- Managed payments, memberships and administrative records
- Coordinated housekeeping and maintenance schedules
- Delivered tailored service anticipating member preferences
Senior Client Advisor
Vashi Diamond Manufacturer
Mayfair, City of Westminster
2018.05 - 2020.06
- Assisted VIP clientele with high-value purchases and private appointments
- Built long-term relationships with repeat and referral clients
- Managed high-value transactions with discretion and accuracy
- Delivered personalised shopping experiences and after-sales service
Client advisor
Watches Of Switzerland
Canary Wharf, Tower Hamlets
2016.09 - 2018.05
- Delivered personalised consultations for high-value purchases
- Built strong client relationships to drive repeat business and appointments
- Achieved sales and average transaction value (ATV) targets
- Demonstrated strong knowledge of watch movements, complications and brand heritage
- Managed after-sales service including repairs, warranties and adjustments
- Maintained boutique presentation standards and handled high-value stock securely
- Used CRM to track client preferences and follow up opportunities
Education
GCSEs - Maths, English, Science
Haggerston Girls School
Skills
- HNWI & UHNW principal support
- Lifestyle & concierge arrangements
- Complex diary & inbox management
- Personal errands & ad-hoc requests
- Event planning & private entertaining
- Gatekeeping & correspondence drafting
- Absolute discretion & confidentiality
- Time management
- Organisation
- Communication
- Attention to detail
- Problem solving
- Confidentiality
- Microsoft Office
- Outlook
- Calendar systems
Affiliations
- July 2017-April 2021 The International American Soup Kitchen — Volunteer Prepared and served meals and drinks for 80–180 vulnerable service users Managed clothing and toiletries distribution system Handled and organised daily food donations Supported fundraising events including annual winter sleep-out Coordinated Christmas dinner preparations with management Collected donations and engaged community groups Provided a welcoming, supportive environment for visitors
ADDITIONAL INFORMATION
- Experienced working with high-profile clientele
- References available upon request
Timeline
Senior Receptionist
ANNABEL’S PRIVATE MEMBERS CLUB
2025.04 - 2026.02
Centre Manager
ONE AVENUE GROUP
2024.09 - 2025.01
Senior Receptionist
ANNABEL’S PRIVATE MEMBERS CLUB
2022.05 - 2024.09
Front of House Administrator / Receptionist
THE SLOANE CLUB
2022.01 - 2022.05
Senior Client Advisor
Vashi Diamond Manufacturer
2018.05 - 2020.06
Client advisor
Watches Of Switzerland
2016.09 - 2018.05
GCSEs - Maths, English, Science
Haggerston Girls School