Samir Sunar
Birmingham,United Kingdom
Summary
Results-driven professional with expertise in problem-solving, communication, and strategic planning. Proven track record in developing effective marketing strategies, enhancing team collaboration, and maintaining composure under pressure. Skilled in technical troubleshooting and team building, focused on driving efficiency and achieving organizational objectives.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
CG TOBACCO
Sales Supervisor
Pokhara, Nepal
2024.02 - 2026.01
- Executed daily responsibilities with precision and efficiency.
- Acquired and utilised new skills swiftly to enhance productivity and efficiency.
- Completed assignments within strict deadlines.
- Exhibited respect, friendliness, and a readiness to assist colleagues as required.
- Sustained current knowledge of market trends to facilitate informed decision-making.
- Cultivated a supportive work atmosphere, boosting team morale and productivity.
- Enhanced store reputation by providing exceptional customer service.
CINEPLEX
Customer Service Associate
Pokhara, Nepal
2022.03 - 2023.09
- Assisted customers in resolving issues through effective solutions.
- Demonstrated patience while addressing concerns of challenging customers leading to satisfactory outcomes.
- Handled customer complaints by providing appropriate solutions to ensure positive outcomes.
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
- Improved efficiency at checkout by mastering POS system operations quickly.
- Took appropriate action to remedy customer dissatisfaction and boost loyalty.
- Built positive customer rapport through friendly, professional communication.
Education
Bachelor of Arts - BA(Hons) Aviation and Airport Management
University Collage Birmingham
2026.02 -
Certificate of Higher Education - Management
Karunanidhi Education Foundation
Nepal 2022.03 - 2024.07
Skills
- Calm under pressure
- Communication skills
- Time Management
- Attention to detail
- Customer Service
- Leadership
Timeline
Bachelor of Arts - BA(Hons) Aviation and Airport Management
University Collage Birmingham
2026.02 -
CG TOBACCO
Sales Supervisor
2024.02 - 2026.01
CINEPLEX
Customer Service Associate
2022.03 - 2023.09
Certificate of Higher Education - Management
Karunanidhi Education Foundation
2022.03 - 2024.07