Summary
Overview
Work History
Education
Skills
Timeline
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Samir Shah

Rochdale

Summary

Dynamic leader with proven expertise in staff training and development, and a strong record in food safety compliance. At Side Street Burgers, I elevated team performance and ensured top-quality service, mastering customer engagement and complaint resolution. Skilled in both operational efficiency and fostering positive customer experiences, I drive excellence in fast-paced settings in all 3 of my previous jobs

Overview

4
4
years of professional experience

Work History

Fast Food Manager

Side Street Burgers
10.2022 - Current
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Trained new employees to perform duties.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Supervised stock levels of kitchen ingredients ensuring freshness of food served.
  • Managed team of 6-7 employees in fast-paced environment.

Delivery Courier

Amazon
11.2024 - 01.2025
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Performed routine vehicle inspections before and after each shift to ensure operational safety.
  • Coordinated parcel delivery using strong time management skills.
  • Communicated customer complaints, requests and feedback to company management.
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.

Crew Member

McDonalds
07.2021 - 01.2022
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

Mechanical Engineering -

University Manchester
07-2027

Skills

  • Staff training and development
  • Customer complaint handling
  • Food preparation
  • Customer engagement
  • Food safety compliance
  • Store maintenance
  • Health and safety regulations
  • Waste reduction

Timeline

Delivery Courier

Amazon
11.2024 - 01.2025

Fast Food Manager

Side Street Burgers
10.2022 - Current

Crew Member

McDonalds
07.2021 - 01.2022

Mechanical Engineering -

University Manchester

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Samir Shah