SAMIR SEDAI
Welling
Summary
Reliable and organised retail professional with hands-on experience in stock replenishment, inventory control, deliveries, customer service and cash handling. Experienced in working in fast-paced environments, supporting team operations, maintaining product availability and following workplace procedures. Confident using EPOS systems and digital tools, with strong attention to detail, communication and problem-solving skills. Keen to contribute to IKEA Greenwich’s Fulfilment Operations team by helping prepare customer orders, maintain an organised warehouse environment and deliver an excellent customer experience.
Overview
3
3
Languages
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Shop Assistant / Retail Associate
SS RAWR SALES LTD
Alford Road, Erith , London, UK
03.2026 - 10.2026
- Provided customer service, handling queries, purchases, and complaints professionally
- Processed cash/card payments and used EPOS systems accurately
- Managed stock (counting, restocking, ordering) and ensured product availability
- Managed stock levels on shop floor to optimise product availability
- Completed restocking swiftly post delivery arrival to ensure immediate product availability
- Handled parcel services (Evri, Royal Mail, DPD), including sending, receiving, and returns
- Operated PayPoint and National Lottery services in line with regulations
- Followed compliance procedures, including age-restricted sales.
Crew Member / Fast Food Assistant
Morley's Chicken
10 Plumstead High Street, London, UK
11.2025 - 03.2026
- Worked efficiently with team members in a fast-paced environment to maintain smooth daily operations.
- Restocked ingredients and assisted with deliveries to maintain supply levels.
- Participated in stock counts to support accurate inventory management.
- Followed hygiene, cleanliness and food-safety procedures.
- Served customers, processed payments and resolved enquiries professionally.
- Prioritised tasks and supported colleagues during busy periods.
Manager & Accounts In-charge (Part-time and Full time)
Urban Play Arcade Time Pvt.Ltd.
Sitapaila, Nepal
09.2024 - 08.2025
- Coordinated daily operations to support efficient workflows and a positive customer experience.
- Organised staff schedules and helped maintain service standards.
- Managed cash handling, billing and financial records accurately.
- Organised gaming areas and supported the smooth running of daily activities.
- Took responsibility for operational tasks and worked with colleagues to resolve issues.
Account Assistant / Mentor (Internship)
The Times International College
Kathmandu
09.2024 - 01.2025
- Mentored junior students in accounting principles and software applications, enhancing their practical skills and understanding
- Assisted with bookkeeping and ledger maintenance, ensuring accurate financial records for reconciliation
- Reviewed and organized financial records to facilitate internal audits and improve reporting accuracy
- Accounting & Finance Department, Kathmandu, Nepal
Education
BSc - Accounting
Roehampton University
London 09.2025 - Current
Certificate of Higher Education - Computer Science
The Times International College
Kathmandu, NepalSkills
- Team coordination
- Sustainable Practices
- Results-oriented
- EPOS Systems
- Inventory Control
- Stock Management
- Lottery Services
- Financial Transactions
- Retail Software
- Communication & Interpersonal Skills
- Problem-Solving
- Operational Coordination
LANGUAGES
English (Fluent)
Beginner
A1
Nepali (Fluent)
Beginner
A1
Hindi (Fluent)
Beginner
A1
ADDITIONAL INFORMATION
- Strong work ethic
- Adaptable and quick learner
- Committed to delivering excellence
References
Available upon request
Timeline
Shop Assistant / Retail Associate
SS RAWR SALES LTD
03.2026 - 10.2026
Crew Member / Fast Food Assistant
Morley's Chicken
11.2025 - 03.2026
BSc - Accounting
Roehampton University
09.2025 - Current
Manager & Accounts In-charge (Part-time and Full time)
Urban Play Arcade Time Pvt.Ltd.
09.2024 - 08.2025
Account Assistant / Mentor (Internship)
The Times International College
09.2024 - 01.2025
Certificate of Higher Education - Computer Science
The Times International College