Samir Mansour
Ashford
Summary
Enthusiastic and reliable customer service professional with significant focus on delivering positive customer service experience. Dedicated team player, proactive and hands-on in task completion. Known for a friendly attitude, quick learning, and a strong desire to help others.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
Debt collector
Star Pour Le Commerce
Sousse
06.2021 - 07.2025
- Managed a high-volume workload within a deadline-driven environment.
- Handled escalated complaints professionally, maintaining good rapport with clients.
- Ensured accurate and precise record-keeping with documentation of all collection activity.
Education
Certificate of Higher Education - International Trade, Traffic, Transit and Logistics
International Trading Consulting
Sousse, Tunisia 11.2018 - 11.2019
Skills
- Client-focused mindset
- Bilingual communication
- Problem solving
- Time management
- Persistence and determination
- Team collaboration
- Effective communication
- Customer empathy
- Strong work ethic
Languages
English
Upper intermediate
French
Advanced
Arabic
Native
Affiliations
Travel, Sports, Movies, Photography
Timeline
Debt collector
Star Pour Le Commerce
06.2021 - 07.2025
Certificate of Higher Education - International Trade, Traffic, Transit and Logistics
International Trading Consulting
11.2018 - 11.2019
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