SAMIR ABDUL JAMIL
Birmingham
Summary
Results-driven Psychology Graduate with a BSc in Psychology and Cognitive Neuroscience, experienced in research design and data analysis. Proven leadership and teamwork skills developed through community projects focused on men's mental health. Skilled in time management and problem-solving within high-pressure environments. Committed to effective communication and customer service, with full UK driving licence for flexible mobility.
Overview
8
8
years of post-secondary education
5
5
years of professional experience
Work history
BOH
Nando's
2023.07 - 2026.08
- Worked collaboratively with the team to ensure efficient service, maintained high standards of food safety and cleanliness, handled customer enquiries, and supported opening and closing duties to provide a positive dining experience.
Supervisor
Second Cup Coffee
2022.04 - 2023.07
- During the Commonwealth Games period, contributed to increasing business profitability by 50% through effective shift management, strong team leadership, and delivering excellent customer service during a high-volume trading period. Supervised a team of five staff members, ensuring the smooth day-to-day operation of the store. Managed opening and closing procedures, shift operations, daily cash-ups and stock deliveries.
Dessert
Creams Birmingham
2021.10 - 2022.04
- Provided friendly customer service in a fast-paced dessert café, taking customer orders, preparing desserts and drinks, handling payments, and keeping the dining area clean and organised.
Education
Bachelor of Science - Psychology with Cognitive Neuroscience
University of Leicester
Leicester 2023.09 - 2026.06
A-Levels - Biology
Q3 Academy
Great Barr 2021.09 - 2023.07
A-Levels - Psychology
Q3 Academy
Great Barr, Sandwell 2021.09 - 2023.07
A-Levels - Sociology
Q3 Acadmey
Great Barr, Sandwell 2021.09 - 2023.07
GCSEs - Biology
Q3 Acadmey
Great Barr, SandwellGCSEs - Chemistry
Q3 Academy
Great Barr, SandwellGCSEs - Physics
Q3 Academy
Great Barr, SandwellGCSEs - Geography
Q3 Academy
Great Barr, SandwellGCSEs - Maths
Q3 Academy
Great Barr, SandwellGCSEs - English lit & Language
Q3 Academy
Great Barr, SandwellGCSEs - Computer Science
Q3 Academy
Great Barr, SandwellGCSEs - French
Q3 Academy
Great Barr, SandwellSkills
- Leadership & Teamwork: Developed strong leadership, communication, and teamwork skills through the National Citizen Service (NCS), collaborating on a community project to raise awareness of men's mental health
- Research & Analytical Skills: Completing a BSc in Psychology with Cognitive Neuroscience, with a dissertation exploring the role of anxiety in lexical decision-making Experienced in research design, data analysis, critical thinking, and interpreting psychological research
- Time Management & Organisation: Successfully balanced full-time university study with independent living and employment, demonstrating excellent organisational skills, resilience, and the ability to prioritise competing responsibilities
- Communication: Confident communicating with customers, colleagues, and diverse groups, with experience delivering excellent customer service and working effectively in team environments
- Problem Solving: Able to think critically, adapt quickly in fast-paced environments, and make effective decisions under pressure
- Adaptability: Experienced working in high-pressure hospitality roles, quickly learning new procedures and responding positively to changing priorities
- Full UK Driving Licence & Mobility: Full UK driving licence with access to personal transport, providing flexibility to travel and work across different locations
References
References available upon request.
Timeline
Bachelor of Science - Psychology with Cognitive Neuroscience
University of Leicester
2023.09 - 2026.06
BOH
Nando's
2023.07 - 2026.08
Supervisor
Second Cup Coffee
2022.04 - 2023.07
Dessert
Creams Birmingham
2021.10 - 2022.04
A-Levels - Biology
Q3 Academy
2021.09 - 2023.07
A-Levels - Psychology
Q3 Academy
2021.09 - 2023.07
A-Levels - Sociology
Q3 Acadmey
2021.09 - 2023.07
GCSEs - Biology
Q3 Acadmey
GCSEs - Chemistry
Q3 Academy
GCSEs - Physics
Q3 Academy
GCSEs - Geography
Q3 Academy
GCSEs - Maths
Q3 Academy
GCSEs - English lit & Language
Q3 Academy
GCSEs - Computer Science
Q3 Academy
GCSEs - French
Q3 Academy