Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.
Overview
4
4
years of professional experience
Work history
SERVER
All star lanes Holborn
2024.11 - 2026.03
Deliver high-quality customer service in a fast-paced environment, managing multiple tables while ensuring accuracy and efficiency. Work closely with team members to maintain smooth service and handle customer requests or issues professionally.
SALES ASSISTANT
Lovisa London
2023.09 - 2024.10
Provided personalised customer service and styling advice, contributing to sales through upselling and strong product knowledge. Performed professional ear piercings while maintaining high safety standards and supported daily store operations including cash handling.
BARISTA
Unico Gelato London
2022.02 - 2023.03
Prepared and served food and drinks in a busy environment while delivering friendly and efficient customer service. Managed transactions, handled customer enquiries, and maintained a clean and organised workspace.
Education
BA - Advertising & Marketing
University of Greenwich
09/2022 - 06/2025
CACHE Level 3 - Childcare
Newham Sixth Form College
09/2020 - 06/2022
GCSEs - English & Maths
Eastlea Community School
06/2017 - 06/2018
Skills
Fast learner, quick to adapt to new systems
Strong customer service and communication skills
Reliable team player with a positive attitude
Good problem-solving under pressure
Strong time management and organisation
Basic IT skills, including Microsoft Word
LINGUE
Bengali Upper intermediate (B2)
Italian Upper intermediate (B2)
English Upper intermediate (B2)
Spanish Beginner (A1)
German Beginner (A1)
Affiliations
Film and anime enthusiast Exploring new hobbies, including K-pop music Creating effective systems Active through roller skating