samiah knox
lisburn ,co. antrim
Summary
Detail-oriented Cleaning Assistant skilled in maintaining hygiene and safety in office and customer-facing environments. Efficiently addresses maintenance issues, supports team objectives, and manages customer queries with effective communication. Demonstrates strong time management and adaptability in fast-paced settings, contributing to a clean and organised atmosphere that enhances customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cleaner
absolutely spotless
06.2026 - Current
- Managed daily cleaning and maintenance of office buildings, ensuring hygienic and welcoming environments.
- Executed cleaning tasks following guidelines and time limits, contributing to operational efficiency.
- Followed sanitisation, health and hygiene regulations.
- Delivered cleaning projects on time, enhancing customer satisfaction and loyalty.
- Conducted deep cleaning of restrooms, including sanitising toilets, sinks, and mirrors for hygiene upkeep.
- Deep cleaned floors by shampooing, hoovering, mopping and sweeping surfaces.
- Dusted and polished window frames and wiped down glass, maintaining clean and clear areas.
- Collected and sorted waste from bins for proper disposal., collecting and sorting waste and recyclables for compacting and disposal.
- Reported any damages or maintenance issues to the facilities manager for prompt resolution, ensuring operational continuity.
working behind a counter
Michaelangelos
09.2025 - 12.2025
- Engaged with customers to better understand needs and deliver excellent service.
- Achieved service time and quality targets.
- Answered phone calls and took orders over the phone for collection/delivery.
- Managed complaints with calm, clear communication and problem-solving.
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments to eliminate accident risks.
- Assisted team by taking on additional responsibilities to support project completion to aid team success.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
Education
GCSEs - English
Laurelhill Community College
Lisburn01-2026
Skills
- Deep cleaning
- Floor cleaning
- Health compliance
- Hygiene standards awareness
- Health and Safety regulations
- Safety awareness
- Time management
- Task flexibility
- Punctuality
- Customer service
- Telephone orders
- Complaint handling
- Team collaboration
- Strong work ethic
- Reliable
- Respect for property
- Reliability
- Time awareness
Timeline
Cleaner
absolutely spotless
06.2026 - Current
working behind a counter
Michaelangelos
09.2025 - 12.2025
GCSEs - English
Laurelhill Community College