Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samia Altaf

London,ENG

Summary

Experienced Health System specialist with over 17 years of experience in the National Healthcare System (NHS) in England. Knowledgeable administrative professional with expertise in interpreting strategies to achieve smooth workflow and transition in medical specialties. Proven ability to manage and document clinical data, ensuring accuracy in the implementation of plans and compliance with individually assigned activities.

Overview

18
18
years of professional experience

Work History

Health Systems Specialist

University College of London Hospital
09.2019 - Current
  • Served as Health System Specialist for more than 20 clinics within Department of Rheumatology in Medical Specialties Ensuring Access to Care standards is achieved.
  • Enhanced hospital performance metrics through optimization of health system workflows and resource allocation.
  • Facilitated cross-functional collaboration between medical, administrative, and technical teams to ensure seamless integration of new health systems.
  • Improved patient satisfaction by streamlining appointment scheduling and implementing electronic health records.
  • Developed and updated department goals and achievements throughout fiscal year.
  • Assisted clinical team and administrative staff in optimizing patient care and department processes.
  • Streamlined continuity of care from inpatient to outpatient setting.
  • Part of multidisciplinary Team (MDT) and virtual Biological Clinic (VBC) to create strategies under patient care plan and ensure plan is delivered in timely manner.
  • Streamlined clinical documentation processes, resulting in reduced errors, increased accuracy, and improved compliance with regulatory requirements.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Retrieved medical data for physicians and patients
  • Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments

Pharmacy Technical Officer

University College of London Hospital
09.2018 - 09.2019

Collaborated with organizational management to develop controls and procedures for compliance with all local and international regulatory requirements and operating instructions.

  • Identified, selected, and gained access to data across multiple sources, establishing a large, integrated database. Data sources included: Epic (internal operating system), and IEP (image export portal), which created, standardized, and continually improved data entry and management processes and procedures.
  • Integrated, analyzed, and interpreted large amounts of data from diverse sources providing higher management and administrators with strategic overview and insights into systematic issues at individual, group, and system levels.

Health Pharmacy Administration Intern

LRM Pharmacy
12.2006 - 08.2018
  • Worked in this capacity for more than 12 years driven to to locate and measure medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Assist Pharmacist in his/her duties using equipment provided.
  • Consult with other Health Centre staff as directed by Pharmacist.
  • Introduced and managed repeat prescription system effectively.
  • Check off and put away orders.
  • Undertake regular control and reordering of stock.
  • Keep shelves filled up with optimum amounts of stock as necessary.
  • Keep items, in constant demand, packed and ready for labeling.
  • Check delivery notes, invoices and records.
  • Take in and give out prescriptions.
  • Assist with over-the-counter sales and customer enquiries.
  • Ensure that all work areas are functional.
  • To handle medicines strictly by NI Medicines Regulations.

Education

BBA - International Business Management

University of Wales, Cardiff
London, United Kingdom
05.2012

Bachelor of Arts - Graphic Design

Punjab University of Art And Design
Lahore Pakistan
05.2006

Associate of Arts - Fine Arts

Lahore College of Women University
Lahore Pakistan
05.2004

High School Diploma -

Punjab Board of Pakistan
Lahore Pakistan
05.2002

Skills

  • Pharmacy Technical Officer NVQ Level 2
  • Patient Safety
  • Organizational Development
  • Interpersonal and written communication
  • Quality Improvement
  • Healthcare program management
  • Healthcare marketing
  • Trained in Epic
  • Medical Administrative Specialist (CMAS)

Timeline

Health Systems Specialist

University College of London Hospital
09.2019 - Current

Pharmacy Technical Officer

University College of London Hospital
09.2018 - 09.2019

Health Pharmacy Administration Intern

LRM Pharmacy
12.2006 - 08.2018

BBA - International Business Management

University of Wales, Cardiff

Bachelor of Arts - Graphic Design

Punjab University of Art And Design

Associate of Arts - Fine Arts

Lahore College of Women University

High School Diploma -

Punjab Board of Pakistan
Samia Altaf