Sami Raja
Birmingham ,West Midlands
Summary
Motivated and adaptable individual with proven experience in administrative and retail environments. Skilled in managing invoices, handling financial transactions, and providing excellent customer service. Demonstrates strong communication, teamwork, and multitasking abilities. Bilingual with experience enhancing customer satisfaction through effective interaction. Quick to learn new skills and committed to delivering high-quality results in fast-paced settings.
Overview
2
2
years of professional experience
Work history
Billing Specialist (With 6 months of voluntary exp
Kamal & Sons LTD
Birmingham
05.2025 - Current
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed invoices to ensure timely payment processing.
- Chased overdue invoices by liaising directly with clients.
- Managed generation, distribution and collection of patient invoices.
- Processed invoices and payments for efficient financial management.
- Processed invoices accurately, facilitating smooth financial transactions.
Sales assistant (Voluntary One Week Experience)
Shoe Zone
Birmingham
11.2023 - 11.2023
- Ensured stock replenishment in a timely manner to maintain product availability.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- With being bilingual I had communicated in another language to a person to enhance customer satisfaction.
- Delivered exceptional after-sales service, encouraging repeat business.
- Monitored trends in consumer behaviour with keen attention to detail.
- Collaborated effectively with team members to meet sales targets.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Offered personalised shopping advice to enhance customer experiences.
Education
Joseph Chamberlain Sixthform College
Birmingham 09/2023 - 08/2025
Law
Birmingham City University
Birmingham 09/2025 -
GCSEs -
Small Heath Academy
BirminghamSkills
- Handled invoices with accuracy
- Communicated confidently with clients
- Delivered top-level customer care
- Replenished stock efficiently
- Maintained tidy, organised displays
- Spoke with customers in two languages
- Managed multiple tasks under pressure
- Met tight deadlines consistently
- Worked well in fast-paced settings
- Adapted quickly to new tasks
- Answered customer queries professionally
- Assisted with daily store operations
- Gave tailored shopping advice
- Collaborated with team to hit targets
- Boosted customer satisfaction
- Processed payments securely
- Ensured smooth financial transactions
Languages
English
Fluent
Urdu
Fluent
Affiliations
- I enjoy gaining new skills and expanding my knowledge through self-development and hands-on experience. I’m passionate about networking with others to create valuable opportunities and share knowledge. Helping people grow and succeed alongside me is something I find truly rewarding.
Timeline
Billing Specialist (With 6 months of voluntary exp
Kamal & Sons LTD
05.2025 - Current
Sales assistant (Voluntary One Week Experience)
Shoe Zone
11.2023 - 11.2023
Joseph Chamberlain Sixthform College
09/2023 - 08/2025
Law
Birmingham City University
09/2025 -
GCSEs -
Small Heath Academy