
Results-driven sales professional with a solid background in retail and customer service. Skilled in fostering positive customer relationships and adapting to fast-paced environments. Aiming to utilise product knowledge and leadership potential to enhance customer satisfaction and drive business success.
・ Picked, packed and prepared online customer orders accurately and efficiently.
・ Consistently met order completion deadlines in a fast-paced environment, prioritising speed and accuracy.
・ Organised deliveries to maximise space utilisation and minimise waste.
・ Demonstrated strong time management while meeting daily performance targets.
・ Provided exceptional customer service by engaging with customers, identifying their needs and delivering tailored product recommendations.
・ Achieved sales targets with product knowledge and effective selling techniques. 6% sales target exceeded over christmas period.
・ Processed transactions accurately using point-of-sale systems.
・ Assisted with stock replenishment, inventory organisation and visual merchandising.
・ Developed in-depth product knowledge to communicate features and benefits to customers, and resolved customer enquiries professionally.
・ Assisted customer queries and shopping responsibly, stocked and maintained products on shop floor and operated tills.
・ Remained organised and efficient during busy influxes of shoppers in seasonal/christmas trading periods
・ Developed strong communication and customer service skills through daily customer interaction.
・ Worked on grill stations in a fast-paced kitchen environment - Ensured orders were completed on time.
・ Maintained high standards of quality and consistency under pressure.
JAMES CHASE, Partner & Team Manager
Waitrose & Partners Thame 206
01844 260360 | Ext. 373
80989667.mail@waitrose.co.uk
Sixth Form Prefect