Summary
Overview
Work History
Education
Skills
Languages
UK Driving Licence
Timeline
Generic

Sami Francisco Amtari

Borehamwood,hertfordshire

Summary

Experienced Sales Assistant and ramp Team leader, adept at delivering exceptional customer service and personalised recommendations. Expertise in teamwork, consistently achieving targets and contributing to success. Strong skills in stress management, time management, and active listening enhance the ability to meet goals and excel overall. Career goal includes stepping up, taking leadership, and being the best version of myself with hopes to one day become an airline pilot at a high level in the aviation industry.

Overview

4
4
years of professional experience

Work History

Ramp Team Leader/ Supervisor

Swissport
Hounslow/Heathrow Airport
01.2025 - Current
  • Successfully led and coordinated ramp operations ensuring safe, efficient, and on-time aircraft turnarounds across a wide range of aircraft types.
  • Proficient in all ramp functions including Lifter operations (loading, unloading, and securing cargo), ASU (Air Start Unit), (Headset's) , knowlage on (Push Back) and other GSE (Ground Support Equipment) procedures.
  • Managed and motivated a diverse team of ramp agents, delegating tasks, monitoring performance, and ensuring strict adherence to safety and compliance standards.
  • Acted as the key point of contact between the ramp crew, flight crew, and operations control, effectively resolving on-the-ground challenges in high-pressure environments.
  • Consistently maintained a high standard of safety and punctuality, contributing to improved turnaround times and operational reliability.
  • Experience in loading weight and balance/trims, being able to fully read loading instructions and signing them off.

Sales Assistant

JD Sports
Brent cross, Hertfordshire
01.2022 - 01.2024
  • I have expanded my profession around customers for just under 2 years now, I am able to communicate properly with customers ensuring I can give them the best customer service possible at all times.
  • Working at JD Sports and being around customers from a young age of 16 has helped me enhance all my skills and learn new things through the years. This includes working as a team.
  • Teamwork was a major factor at JD Sports as working under pressure during busy hours would be challenging at times however, I have always collaborated with team members to achieve sales targets and contribute to store success also ensuring I offered personalised recommendations based on customer preferences and purchasing history.
  • I'd like to express myself as a Team leader taking charge of matters in all types of situations composing emotions and giving the best outcomes possible.

Education

GCSE'S - English lit/lang, Maths, triple science

Nicholas Breakspear School
St Albans

A-levels - BTEC - Aeronautical engineering Qualification

Bromley College
Bromley

Skills

  • Ramp Team leader/supervisor
  • Cargo handling
  • Ground operations coordination
  • High Knowledge around customers / customer service
  • Great Stress management
  • Able to reach targets/ goals
  • Active listening
  • Face-to-face selling
  • Sales techniques
  • Time management
  • Aircraft turnaround
  • Ramp operations
  • Safety compliance
  • Team collaboration
  • Adaptive problem solving

Languages

English
Portuguese

UK Driving Licence

FULL UK DRIVING LICENCE, 2024-01-16

Timeline

Ramp Team Leader/ Supervisor

Swissport
01.2025 - Current

Sales Assistant

JD Sports
01.2022 - 01.2024

GCSE'S - English lit/lang, Maths, triple science

Nicholas Breakspear School

A-levels - BTEC - Aeronautical engineering Qualification

Bromley College
Sami Francisco Amtari