Samhitha Narumanchi
Summary
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner. Hardworking supervisor skills brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities. Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Organised and dependable administration work with 2.5 years of experience. Successful at managing multiple priorities and people with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Team Supervisor/ Surveyor/ Customer Assistant
Transport Investigation Ltd
London
01.2023 - Current
- As a dedicated Supervisor at Transport Investigation Ltd, I professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Maintained strict adherence to corporate guidelines and metrics, promoting safe, compliant working environments.
- Collaborated with colleagues from different train companies such as SWR, GWR and Chiltern railway networks to tackle new revenue challenges acting as their third party company.
- Brainstormed ideas with clients and stakeholders to maximise project potential whilst being a surveyor.
- Upskilled team members by executing training workshops for reading tickets and tackling issues with customers.
- The project addressed the inherent tension between enforcement and customer service, aiming to strike a delicate balance that ensures financial integrity while fostering positive customer experiences.
Project Administrator
Onyx Environmental Ltd
London
08.2022 - 12.2022
- Successfully fulfilled the role of Project Administrator at a construction firm specialising in land regeneration and landfills.
- Demonstrated proficiency in providing vital administrative support, encompassing document management, scheduling, and seamless coordination of project activities and resources.
- Effectively liaise with internal teams, subcontractors, and clients, showcasing strong organisational and communication skills.
- Played a pivotal role in ensuring the efficient execution of projects, contributing significantly to the firm's commitment to sustainable land development and environmental stewardship.
- Reduced downtime with effective scheduling and resourcing.
- Evaluated project requirements and allocated resources to align with milestones.
- Managed scopes and deadlines using different project management methods.
Retail Operations Assistant
Boots UK
London
08.2022 - 12.2022
- Contributed to company success as a key member of the Christmas team, driving sales through effective promotion of Christmas gift promotions.
- Expanded pharmaceutical knowledge by restocking the healthcare section and honed logistics skills in the Boots Warehouse.
- Took on additional tasks on manager's request.
- Managed time effectively to meet deadlines.
- Carried out duties with strict compliance to company standards and policies.
- This diverse experience showcases a valuable skill set applicable to different aspects of business operations.
- Coordinated logistics for smooth operation of daily tasks, optimising workflow.
Education
Master of Science - Masters in Business Project Management
London South Bank University
London 01/2022 - 10/2023
Skills
- Programme Management
- Construction Management
- Strong Presentation Skills
- Schedule Management
- Quality Management
- Cost Management
- Project Management
- Client Relationship
- Crowd Management
- Staff briefings
- Strategic planning
- Bookkeeping
- Logistical planning
- Jira
- Lean project management
- Project deadline management
- Lean Six Sigma
- KPI review and management
Affiliations
- Reading
- Painting
- Badminton
Certification
I have done certifications courses on LinkedIn during spare time during university.
Some of the certificates I have are as follows:
Agile Project Leadership
Learning Jira (Cloud Edition)
Scrum: The Basics
Languages
English
Fluent
Personal Information
Title: Project Administrator
Custom
Available upon request.
References
References available upon request.
Timeline
Team Supervisor/ Surveyor/ Customer Assistant
Transport Investigation Ltd
01.2023 - Current
Project Administrator
Onyx Environmental Ltd
08.2022 - 12.2022
Retail Operations Assistant
Boots UK
08.2022 - 12.2022
Master of Science - Masters in Business Project Management
London South Bank University
01/2022 - 10/2023
Similar Profiles
ANANDHU ANILKUMARANANDHU ANILKUMAR
Customer Information Assistant at Transport Investigation LimitedCustomer Information Assistant at Transport Investigation Limited
Hithysh KrishnamurthyHithysh Krishnamurthy
Customer Information Assistant, at Transport Investigations LimitedCustomer Information Assistant, at Transport Investigations Limited
Darrell RandallDarrell Randall
Security Attendant 3 (Contractual) at Secured Transport and Investigation UnitSecurity Attendant 3 (Contractual) at Secured Transport and Investigation Unit
Esther MuthokiEsther Muthoki
Call Centre/Customer Service, Team Leader, Assistant Supervisor and Assistant Quality Analyst at D.light Solar Company and Silver – Dean Co LtdCall Centre/Customer Service, Team Leader, Assistant Supervisor and Assistant Quality Analyst at D.light Solar Company and Silver – Dean Co Ltd
Pratik Sudhir PanchalPratik Sudhir Panchal
Call Centre Team Leader/Assistant Customer Service Supervisor at Emirates Driving InstituteCall Centre Team Leader/Assistant Customer Service Supervisor at Emirates Driving Institute