Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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Sameer Bishnoi

Bournemouth,United kingdom

Summary

Results-driven professional with expertise in business analysis, operations management, and customer service. Demonstrates strong team leadership and decision-making capabilities, ensuring time efficiency and adherence to quality control procedures. Proficient in quality assurance processes and skilled in communication, leveraging Microsoft Office Suite to optimise workflows. Committed to delivering excellence and fostering organisational growth through strategic problem-solving and operational improvements.

Overview

10
10
years of professional experience
8073
8073
years of post-secondary education
1
1
Certification

Work history

Shift Manager

HALA South Pvt. Ltd
Bournemouth
07.2024 - 08.2025
  • Oversaw store operations of 35 team members and inventory, ensuring quality control and maximising profitability.
  • Coordinated team schedules and performance appraisals to enhance workforce efficiency by 25%.
  • Managed recruitment processes to build a skilled team.
  • Maintained compliance with food hygiene standards for 5 stars in OERs to ensure customer satisfaction.

Instore Team Member

HALA South Pvt. Ltd
Bournemouth
11.2022 - 07.2024
  • Manage over 50 calls per day in store operations, ensure safety compliance, and enhance customer satisfaction.
  • Worked closely with colleagues to uphold safety standards, maintaining a secure environment for both staff and customers.
  • Identified opportunities to streamline daily routines, supporting operational efficiency and measurable improvements in store productivity by 20%.

Operations Analyst

Acadecraft Pvt. Ltd
Noida, India
01.2020 - 09.2022
  • Analyzed data to enhance strategic decisions, improving operational efficiency.
  • Collaborated with leadership on expansion, achieving successful client management outcomes.
  • Developed comprehensive reports to support business strategy, driving measurable growth.

Operations Executive

Acadecraft Pvt. Ltd
Noida, India
01.2019 - 01.2020
  • Managed resource allocation, optimizing processes for improved efficiency and effectiveness.
  • Discovered new market opportunities, enhancing internal systems for better performance.
  • Streamlined operations, leading to measurable improvements in productivity and cost management.

Office Administrator

Career Darshan Competitive Academy
Delhi , India
08.2015 - 08.2016
  • Managed administrative duties, ensuring precise recordkeeping and financial reporting accuracy.
  • Enhanced departmental communication, boosting operational efficiency and collaboration.
  • Streamlined processes to achieve measurable improvements in organizational productivity.

Education

MSc - Management with Business Analytics

Bournemouth University
Bournemouth, United kingdom

MSc - Applied Mathematics

Amity University
Delhi, India
/2016 - 08.2018

Bachelor of Education - Mathematics

University of Kashmir
India
/2013 - 08.2015

Bachelor of Science - Physics, Chemistry, Mathematics

Maharaja Ganga Singh University
India
/2010 - 07.2013

Skills

  • Business Analysis
  • Operations Management
  • Customer Service
  • Team Leadership
  • Quality control procedures
  • Time efficiency
  • Quality Assurance
  • Decision making
  • Communication skills
  • Microsoft Office Suite

Certification

  • R Programming – DataCamp
  • MATLAB Programming
  • Octave Programming
  • English and Communication Skills
  • Behavioral Science
  • Russian Language Course
  • International Conference Participant
  • Military Training Camp

Languages

English
Fluent
Hindi
Native
Punjabi
Native

Timeline

Shift Manager

HALA South Pvt. Ltd
07.2024 - 08.2025

Instore Team Member

HALA South Pvt. Ltd
11.2022 - 07.2024

Operations Analyst

Acadecraft Pvt. Ltd
01.2020 - 09.2022

Operations Executive

Acadecraft Pvt. Ltd
01.2019 - 01.2020

Office Administrator

Career Darshan Competitive Academy
08.2015 - 08.2016

MSc - Management with Business Analytics

Bournemouth University

MSc - Applied Mathematics

Amity University
/2016 - 08.2018

Bachelor of Education - Mathematics

University of Kashmir
/2013 - 08.2015

Bachelor of Science - Physics, Chemistry, Mathematics

Maharaja Ganga Singh University
/2010 - 07.2013

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Sameer Bishnoi