Sam Beverley

Completing regular visits within my region to review operations, standards and cleanliness.

• Provide stores within my region visit action plans to drive overall improvements within the stores operations
• Support my regional operations manager in 1-2-1 meetings to review stores weekly performance
• Hold monthly P&L meetings to review stores financial performance and set targets/goals for future months
• Complete manager assessments inline with Burger King's management training programme
• Provide daily updates on labour and sales for the region to ensure stores maintain company labour goals

• Managed daily operations for smooth restaurant functioning.
• Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
• Enhanced customer satisfaction by addressing and resolving complaints promptly.
• Ensured compliance to health and safety regulations for safe dining environment.
• Trained new team members, enhanced service quality.
• Tracked key performance indicators on a weekly basis; identified areas needing improvement.
• Conducted regular meetings with staff; communicated updates and received feedback.
• Monitored stock levels regularly; minimised waste and over-ordering incidents.
• Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
• Interacted positively with customers, effectively promoting restaurant facilities and services.

• Supporting the Restaurant Manager with the day to day operations of the restaurant
• Conducted regular inventory checks for timely ordering of supplies.
• Collaborated with team members for smooth shift operations.
• Completed inventory counts accurately contributing towards efficient stock management.
• Implemented health and safety protocols for compliance with regulations.
• Delivered exceptional customer service, strengthening brand reputation.

• Managed day-to-day operations to ensure smooth running of the restaurant.
• Conducted regular staff training for improved team performance.
• Handled cash transactions, ensuring accuracy and accountability.
• Performed end-of-shift banking's ensuring company polices are followed

• Executed daily operation procedures ensuring adherence to company's policies.
• Adhered to strict hygiene practices while handling food ensuring safety at all times.
• Handled high-pressure situations calmly providing solutions promptly.
• Managed inventory levels for efficient operations during peak hours.