Samay Parmar

• Listened to customer details and offered matching solutions to meet various requirements.
• Increased sales by offering advice on purchases and promoting additional products.
• Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
• Helped a large volume of customers daily with a positive attitude and focused on customer satisfaction.
• Handled planning and budgeting for audit engagements.
• Performed inventory control, such as counting, and stocking merchandise.
• Completed administrative tasks such as generating reports on sales trends, losses or thefts without delay or errors.
• Fostered a positive shopping environment by ensuring the store was clean, organised and inviting at all times.
• Monitored sales performances daily, identified slow-moving products and took corrective actions promptly.
• Confidently, promptly and professionally resolved customer queries as they arose, escalating complex issues as appropriate.

• Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities. Reviewed sales and gross profit reports to assess store efficiency. As part of The Cooperative, my main priority is to look after, care for, and lead the team that I work with – it's a colleague and customer-focused role at heart. On top of that, I have gained a lot of experience and have a great understanding of KPIs in stock management, waste management, cash management, community projects
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Prepared working papers, reports and supporting documentation for audit findings.
• Delivered clerical support by handling a range of routine and special requirements with expertise in Diary Management.Interacted with customers by phone, email, or in person to provide information.
• Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.

• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance. I was working with manager and I am responsible for training and supervising store sales and staff, assign tasks to crew members and also assist manager with scheduling, ordering, inventory, cost, and waste control. Health and Risk Compliance was always been lead role here.

• Planned marketing initiatives and leveraged referral networks to promote business development. Marketing products in India and representing company at exhibitions (Watch Fairs), selling across India’s leading companies which help company in growth from 1,00,000 units to 2,00,000 units, in 2 years and maintaining customer relationships of company.

• 2:1 Grade
• The Effect of Covid-19 Daily Cases and Mortality on the Stock Volatility of Marriott International Inc. in the Travel and Leisure Sector: A Study in the United States and the United Kingdom.

Dissertation on (A detailed report on awareness among the public towards the financial market of the online food ordering industry)

• Achieved 2:2 grade.
• Elected as ABVP President of GLS University.