Samantha Ruwan Herath
Basildon,Essex
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work history
Assistant General Manager Technical and Quality
Chorka textile PVT
Dhaka 2021/12/27 to 2022/9/9, Bangladesh
12.2021 - 09.2022
- Develop high-quality products within the pricing strategies and following CPR
- Carrying out risk assessments to ensure product compliance and safety with tech-pack
- Working closely with the customer Buying and Design team to progress effective product development and proactively manage quality assurance. Initiating product comparisons and benchmarking against competition and in line with industry innovation
- Driving fit sessions to ensure the accuracy of information and product compliance with customer standards. Following sealing procedures and facilitating the process
- Taking responsibility to solve any quality issues in the most cost-effective and profit-conscious way whilst maintaining customer focus. Ensuring the product is fit for purpose and meets all Legal and Health & Safety standards.
- Encourage a right-first-time approach,and challenge team members to improve performance to deliver quality and consistency.
- Responsible for analyzing the worker's performance and reviewing operator skill level and ensuring corrective action to train potential workers.
- Tracked KPIs to drive profitability and target delivery.
Garment Technologist
Marks & Spencer
Colombo 2015/11/16 to 2021/12/20, Sri Lanka
11.2015 - 12.2021
- Worked with suppliers and factories to ensure clear communication and error-free development sample processes.
- conducted product risk assessments with suppliers,highlighting areas of concern, and advise technical solutions and product improvements.
- Conducted virtual fit sessions with UK technical team, providing detailed diagrams and comments for supplier instructions.
- Created and developed accurate product specifications, managing processes from concept to production.
- Produced size specifications at each sampling stage to develop and improve final products in line with approved CS sample guidelines.
- Manage suppliers to deliver the best quality garments and provide feedback, ensuring the supply base is set up for successful bulk production and on-time delivery.
- Managed the critical path, highlighting potential issues for effective and efficient resolution.
- Sign off the new supplier/factory update Technical & Quality policies, Standard Operating Procedures agreed on std for direct suppliers, (QMS & PS)
- Review customer RTM returns and communicate with the UK tech team and Engage with suppliers / Factories regarding quality issues. ensure the use of best practices
- visited l to factories randomly to build relationships and ensure products is produced to the sealed standard.
General Manager head of technical
Sana Fashion pvt LTD
Dubai , Dubai -UAE
11.2014 - 10.2015
- Implemented effective customer service procedures to encourage positive feedback.
- Deliver an optimized E2E development & virtual fitting process within dept and suppliers, supporting speed, reduction in samples, and cost savings.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delivered business strategy to drive revenue and operational efficiencies.
- To build/improve the factory for FCCA and other technical management based on the current trend of RMG.
- Bring sustainable efficiency improvements by identifying the bottlenecks and ensuring their elimination of them.
Manager technical and Quality
shore to shore Pvt. Ltd .
Dhaka , Bangladesh
05.2013 - 10.2014
- Maintain and monitor the ongoing Factory Evaluation program to ensure the compliance of technical capability and product safety practices at suppliers meeting requirements.
- Provide technical support to factories, buyers, merchandising, and product development teams.
- Ensure quality merchandise compliance reaches the customer.
- Monitored individual service returns and updated master quality assurance spreadsheets.
- Monitored employee performance while completing tasks for evaluating compliance with company standards.
- Updated individual service audit spreadsheets with review results.
- Conducted and completed quality assurance checks for new products.
- Implemented and maintained complaints and compliance action tracker to improve production standards.
Quality Manager
Hop lune pvt Ltd
Dhaka , Bangladesh
09.2011 - 04.2013
- To provide general support and follow-up work to all quality assurance and safety measures functions for ensuring the acceptable quality of merchandise to be shipped to stores.
- Oversee the quality assurance, safety audits, and safety measures implementation functions across Asian operations.
- Provide technical support to factories, buyers, merchandising, and product development teams.
- Ensure quality merchandise compliance reaches the customer.
- Review the daily and weekly Quality records and drive them to the team 0 defect right-first-time.
- Controlling GPQ system / more than 17000 employees. Organize and manage the Quality Assurance function in close collaboration with the Management Team; Effectively interact with Technical, Development, and Production teams to maintain product quality ensuring that targets are achieved.
Assistant Garment Technology
Mast Industries Far East (Victoria’s Secret)
Colombo , Sri Lanka
02.2009 - 08.2011
- Communicate with the NY Development team to implement and maintain a quality plan to bring the Company’s Quality Assurance Systems, technical callouts, and policies into compliance with quality system requirements and schedule related QC inspections and audits for all upcoming shipments from oversea locations
- Lead the garment technology process from the initial creation of design packs to issuing detailed technical information and garment specifications; risk assessment to ensure compliance with all performance, legal, and safety standards.
- Develop the new bra cup with a competitive price supplier base. develop product technical specification packages to communicate requirements for fit and construction, taking responsibility for all aspects of technical pre-production work relating to fit and construction.
- Ensure that products are developed consistent with established fit and quality standards, manufacturer’s capabilities, and cost specifications.
- Conduct pre-production meetings on bulk styles to ensure the correct interpretation of quality standards prior to bulk production.
- Partner with cross-functional teams to develop specifications to define product performance standards through the application of laboratory testing and wash and wear testing. I.e. Bra Band Comfort Test.
- Review TOP samples for conformance to agreed stands of fit and construction signoff the sample to the final product.
Education
Bachelor of Science textile - Textile
Univercity of Moratuwa
Moratuwa - Sri Lanka 02.1997 - 03.2001
Skills
- Technical knowledge of clothing (lingerie / Womenswear ) manufacturing, construction methods, and performance standards
- Excellent technical knowledge of product operation and multi-fabrication garments
- Good experience in PLM system management
- Experience and understanding of live model fitting
- Understanding 3D fitting
- Experience and understandingofpattern grading and adjustment
- Experience in Factory Evaluation programs to ensure compliance with technical capability (QMS/PS)
Timeline
Assistant General Manager Technical and Quality
Chorka textile PVT
12.2021 - 09.2022
Garment Technologist
Marks & Spencer
11.2015 - 12.2021
General Manager head of technical
Sana Fashion pvt LTD
11.2014 - 10.2015
Manager technical and Quality
shore to shore Pvt. Ltd .
05.2013 - 10.2014
Quality Manager
Hop lune pvt Ltd
09.2011 - 04.2013
Assistant Garment Technology
Mast Industries Far East (Victoria’s Secret)
02.2009 - 08.2011
Bachelor of Science textile - Textile
Univercity of Moratuwa
02.1997 - 03.2001
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