Samantha Walker
Hereford,Herefordshire
Summary
Newly qualified Mental Health Nurse with up-to-date training, a strong theoretical understanding, and practical placement experience across a range of mental health settings. I bring a compassionate, patient and recovery-focused approach with well-developed skills in communication, observation, risk awareness and de-escalation.
Through previous and current positions as well as clinical placements, I gained experience supporting individuals with varying levels of need, maintaining safety, promoting independence, and working collaboratively within multi-disciplinary teams.
I am confident in building rapport, delivering person-centred support, and recognising early signs of distress or deterioration. As a newly qualified professional, I am eager to continue developing skills while contributing positively to service users' well-being. I am now seeking a Mental Health Support Worker role where I can apply my nursing knowledge, grow in confidence, and provide high quality, compassionate support.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work history
Health care assistant
Tulipa
HEREFORD, Herefordshire
02.2025 - Current
- Documented patient observations and reported condition changes to improve care quality.
- Assisted nursing staff with daily routines to maintain residents' well-being.
- Engaged with patients to provide companionship and emotional support during recovery.
- Escorted patients for tests or procedures, ensuring comfort and safety.
- Supported maintenance of a clean, safe environment to enhance residents' comfort.
- Participated in team meetings to optimise care plans.
- Contributed to ongoing training sessions to enhance skills in patient care.
- Assisted elderly residents with daily tasks, promoting quality of life in care homes.
Bar person
Wellington Social Club
Hereford, Herefordshire
03.2002 - Current
- Maintained bar cleanliness while complying with health and safety regulations.
- Prepared and served various beverages, including soft drinks and alcoholic options.
- Collaborated with team members to optimise service processes and enhance customer experience.
- Managed cash transactions accurately, processing payments and providing change efficiently.
- Assisted in training new staff on bar techniques and customer service standards.
- Organised inventory and restocked supplies to guarantee availability of popular drinks.
- Engaged with patrons to foster a welcoming atmosphere, encouraging repeat visits.
- Handled customer complaints effectively, ensuring high levels of satisfaction.
- Setting alarm and locking up.
Care assistant
Senad
HEREFORD, Herefordshire
07.2020 - 05.2023
- Providing care and support for individuals with learning disabilities and complex needs.
- Assisted individuals with daily living activities to enhance wellbeing.
- Provided companionship and emotional support during home visits.
- Ensured cleanliness and safety of living environments for health promotion.
- Documented client progress and care activities accurately for record-keeping.
- Developed strong relationships with clients and families to foster trust.
- Prepared nutritious meals catering to dietary restrictions for health improvement.
- Performed light household duties to maintain cleanliness and comfort at home.
- Supported mobility-impaired patients with walking aids to enhance mobility.
Retail salesperson
Country Homes and Gardens
HEREFORD, Herefordshire
04.2000 - 05.2002
- Greeting customers and offering assistance.
- Watering, feeding, pruning, and deadheading plants.
- Rotating stock to ensure plants receive proper light and space.
- Pricing and labelling products.
- Restocking shelves, displays, and outdoor areas.
- Monitoring stock levels and reporting shortages.
- Operating tills and processing cash, card, and voucher payments.
- Issuing receipts, refunds, and gift cards.
- Keeping the shop floor tidy and hazard free.
- Operating machinery like pallet trucks.
Education
Bachelor of Science - Mental health Nursing
University of Worcester
Worcester, Worcestershire 09.2022 - 07.2025
Certificate of Higher Education - Mental Health
University of Worcester
Worcester 09.2021 - 07.2022
Skills
- Excellent communication and active listening -
Skilled at building rapport, showing empathy, and communicating clearly with individuals of all backgrounds
- Compassionate, patient and non-judgmental approach -
Able to support people experiencing emotional distress while maintaining dignity and respect
- Strong observational skills -
Quick to notice changes in behaviour, mood and wellbeing, with a care and attentive approach
- De-escalation and conflict resolution -
Experienced staying calm under pressure and managing difficult or challenging situations professionally
- Safeguarding awareness and confidentiality -
Understands the importance of safety, boundaries, and maintaining privacy at all times
- Teamwork and Multi-disciplinary collaboration -
Works effectively with colleagues and contributes positively to team environments
- Organised and responsible -
Reliable with time management, recording information accurately, and following procedures
- Resilience and emotional stability -
Able to cope with demanding environments, maintain professionalism, and support others effectively
- Person-centred support -
Focused on empowering individuals, encouraging independence, and offering compassionate guidance
Affiliations
- Quality time with my daughter
- Walking my dog and outdoor activities
- Meeting with friends
References
References available upon request.
Timeline
Health care assistant
Tulipa
02.2025 - Current
Bachelor of Science - Mental health Nursing
University of Worcester
09.2022 - 07.2025
Certificate of Higher Education - Mental Health
University of Worcester
09.2021 - 07.2022
Care assistant
Senad
07.2020 - 05.2023
Bar person
Wellington Social Club
03.2002 - Current
Retail salesperson
Country Homes and Gardens
04.2000 - 05.2002