Samantha Tranter
Middlesbrough
Summary
Dedicated professional with a strong foundation in customer service, adept at both face-to-face and telephone interactions. Demonstrates exceptional communication skills and a friendly, approachable demeanour. Proven ability to handle cash and key holder responsibilities while maintaining health and safety compliance. Known for punctuality and the ability to work independently or as part of a team.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
Work history
Cleaner
C.G Robinson ltd
Stockton-on-Tees
10.2012 - Current
- Executed daily cleaning tasks using various equipment and tools to uphold hygiene standards.
- Inspected premises for cleanliness and reported maintenance issues to management.
- Collaborated with team members to coordinate cleaning schedules and prioritise tasks.
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Upheld privacy regulations whilst carrying out duties in sensitive areas such as hospital wards or care homes.
- Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
- Secured premises at end of shift, ensuring safety of all areas.
- Kept communal areas tidy and well-organised for optimal functionality.
Stable worker
Robinsons
Stockton-on-Tees
01.2005 - 01.2009
- Ensured consistent care and maintenance of horses, contributing to overall animal welfare.
- Assisted in daily feeding routines, promoting healthy nutrition for all stable residents.
- Organised equipment and supplies, facilitating efficient workflow within stable operations.
- Monitored health and behaviour of horses, reporting any concerns to management promptly.
- Conducted regular grooming and exercise routines, supporting physical health and wellbeing of horses.
- Managed inventory of feed and supplies, ensuring availability for daily operations and care.
- Identified signs of distress or illness in horses, facilitating timely medical interventions.
- Took responsibility in preparing horses for transport to various events thus maintaining their comfort during travel.
Care assistant
self employed
Middlesbrough
10.2003 - 03.2004
- Assisted clients with daily living activities to promote independence and well-being.
- Provided emotional support and companionship to enhance clients' quality of life.
- Coordinated with healthcare professionals to ensure comprehensive care for clients.
- Implemented personalised care plans based on individual needs and preferences.
Service assistant
Kfc
Middlesbrough
09.2002 - 09.2003
- Assisted in maintaining cleanliness and organisation of dining area to enhance customer experience.
- Provided exceptional customer service by addressing queries and resolving complaints promptly.
- Collaborated with team members to ensure efficient food preparation and timely service.
- Trained new staff on operational procedures and customer service standards to promote consistency.
Grocery assistant
Morrisons
Middlesbrough
08.2001 - 08.2002
- Assisted customers in locating products and provided information on promotions and discounts.
- Maintained cleanliness and organisation of shelves and displays to enhance shopping experience.
- Operated checkout systems efficiently to process transactions and manage cash accurately.
- Collaborated with team members to restock merchandise and ensure optimal inventory levels.
Education
GCSEs -
Kings Manor School
Middlesbrough 09.1990 - 07.1995
Skills
Hard worker with the ability to work alone on be part of a team
Friendly approachable and professional
Customer service skills Face to face and telephone
Key holder responsibilities
Cash handling
Health and safety compliant
- Punctuality
- Exceptional communicator
Timeline
Cleaner
C.G Robinson ltd
10.2012 - Current
Stable worker
Robinsons
01.2005 - 01.2009
Care assistant
self employed
10.2003 - 03.2004
Service assistant
Kfc
09.2002 - 09.2003
Grocery assistant
Morrisons
08.2001 - 08.2002
GCSEs -
Kings Manor School
09.1990 - 07.1995