Skilled professional specialising in workload management and prioritisation, with strong track record in advanced coordination. Proven ability to foster team collaboration and build relationships while effectively resolving conflicts. Expertise in security protocols and customer care, coupled with strong verbal and written communication skills. Demonstrates creative problem-solving abilities under pressure, consistently achieving project targets with advanced MS Office proficiency.
Workload Management & Organisation – Strong ability to prioritise tasks and manage competing demands effectively
Safeguarding & Social Care Expertise – Knowledge of child safeguarding, social work, supported living practices, and medication administration
Risk Awareness & Security – Skilled in applying security protocols and conducting risk assessments
Conflict Resolution & Negotiation – Experienced in de-escalation techniques, mediation, and achieving positive outcomes
Communication & Interpersonal Skills – Effective communicator with strong empathy, customer care focus, and team collaboration
Project Execution & Coordination – Proven ability to coordinate projects, support teams, and ensure successful delivery
Technical & Administrative Proficiency – Competent in MS Office, administration, and maintaining high data accuracy
Personal Qualities – Calm under pressure, proactive, innovative problem-solver, with full UK driving licence