Samantha Stone
Exeter,Devon
Summary
Motivated professional demonstrating strengths in community engagement and relationship building. Adapts to diverse roles through effective teamwork and strong organisational abilities. Committed to positively impacting future roles by supporting team initiatives and helping the community around me.
Overview
8
8
years of professional experience
Work History
Charity Worker
Salvation Army
Walsall, West Midland
2016.04 - 2019.10
- Managed relationships with donors and volunteers, providing regular updates and appreciation for their contributions.
- Organised stock room, ensuring efficient retrieval of items and optimal space usage.
- Disposed of all unsaleable items and recycled goods using approved dealer services.
- Undertook regular cleaning duties, ensuring shop presented well to the public.
- Implemented safeguarding policies for vulnerable groups, promoting a safe and inclusive environment for all participants.
- Led volunteer teams during peak times, delegating tasks for smooth operation.
- Sorted and priced donated goods, maintaining high-quality merchandise for sale.
- Provided Christmas dinners for the homeless and needing while also privoding them with warm blankets, clothing and bathroom utensils.
- Negotiated with food service providers to improve the nutritional quality of offerings in public institutions and workplaces.
Retail Worker
Asda Living
Walsall, West Midland
2012.02 - 2015.10
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Kept shelves neat, clean and organised through visual merchandising.
- Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
- Handled customer returns, refunds and exchanges at customer service desk.
Education
NVQ Level 2 - Level 2 Retail Level 2 accounting
Sheffield College
Sheffield2012-01
Skills
- Donor relationship management
- Volunteer coordination
- Safeguarding policies
- Stock management
- Community outreach
- Customer service
- Team building
- Problem solving
- Event planning
- Clothing sorting
Timeline
Charity Worker
Salvation Army
2016.04 - 2019.10
Retail Worker
Asda Living
2012.02 - 2015.10
NVQ Level 2 - Level 2 Retail Level 2 accounting
Sheffield College